Harn Qian (Eunice) Toh Email & Phone Number

Penang, Malaysia

SME for: marketing, sales, costing and pricing, packaging and labelling- Negotiated and finalised collaboration agreements by liaising with partners and legal counsel, ensuring alignment with company objectives and compliance.- Established a customised sales process tailored to the startup’s business model, including SOPs and customer requirement forms, leading to the successful closure of the company’s first-ever sales order worth RM50,000.- Streamlined packaging artwork workflows by introducing standardised processes based on R&D formats, ensuring vendor compliance and long-term traceability through artwork proof buyoff systems.- Coordinated international exhibition participation from end to end, managing logistics, booth setup, sample preparation, team travel, and customer database creation.- Led marketing initiatives such as promotional materials, branding strategies, and product positioning to strengthen market presence and enhance customer engagement.- Mentored and managed team members, fostering skill development and improving overall team efficiency in achieving marketing and sales goals.

- Created marketing materials such as product brochures, catalogues, product PPT. - Designed artwork for packaging and labelling of products while ensuring that regulatory requirements are met. - Analysed and calculated product cost, for pricing exercise and negotiation with potential partners. - Acted as a support during customer visit, representing company in a professional and welcoming manner. - Provided suggestions to product designers from customer/user’s perspective. - Produced Gantt charts, and proactively followed up actions to ensure the startup team is working towards the same goals. I was also appointed as the secretary of Pentamaster Activities Committee (PAC) in which we plan and organise activities to enhance employment engagement across departments, as well as to build a sense of purpose for Pentamaster staff.

Penang, Malaysia

Loughborough, United Kingdom

- Represented the university in a professional manner, maintaining a welcoming and inclusive atmosphere for all visitors. - Replied on live webchats and telephone campaigns to enquiries from prospective international students, switched between languages when necessary.- Presented to 16 international agents and 40 Chinese prospective students about my university experience.

Bracknell, Berkshire, United Kingdom

- Part of the business forecasting process and deal pricing and working in other initiatives across the Hybrid IT business to improve profitability.- Acted as a pricing support to empower discounts on SalesForce, communicate pricing updates to key stakeholders and analyse product prices.- Improved working process proactively, such as reducing overbudgeted demo inventory from 145% to 95% and using Power BI to present data analysis visually.- Involved in the Installed Base project actively, acting as a project assistant to handle administrative functions and as a data analyst to formalising a tracker system for 100+ key stakeholders across Hybrid IT and PointNext businesses.- Acted as a volunteering lead of intern cohort to achieve 3,600 volunteering hours and raise £42,000 for the charity; certified for First Aider at work.

Loughborough, United Kingdom

Bachelor Of Science, International Business, First Class Honours + Diploma In Professional Studies

Activities and Societies: #Me facilitator; Peer mentor and peer assisted learning facilitator; 'Action' community volunteer and project.

Foundation Degree, A Levels, Mathematics (A*); Business (A*); Economics (A)

Igcses, Igcses, 11 Subjects, 7A*, 3A And 1B, Including Mathematics (A*) And English (B)

Activities and Societies: Roles: Student council; Student leader; The Duke of Edinburgh's Award