I'm a passionate professional with a diverse skill set and a track record of delivering exceptional results in customer service, chat support, cold calling, and online store management.With a solid background in BPO as a Partner Support Specialist in Booking.com.I helped property owner's concerns about managing their rental properties through emails, inbound and outbound calls, Customer Service SkillsI believe that exceptional customer service is at the heart of any successful business. Focusing strongly on empathetic communication and problem-solving, I excel at resolving customer issues, building a positive relationship that leads to satisfied and returning customers.Chat Support RepresentativeChat Support Representative position is responsible for facilitating interactive and creative communication with customers and subscribers through Instant Messaging and/or SMS with the goal of providing a personalized experience that meets the subscriber's or user's needs.Product Research and DropshippingI have been trained in identifying market trends, analyzing consumer behavior, and conducting comprehensive research to develop insights that drive strategic decision-making. Knowledgeable in Keepa, JungleScout and Amazon FBAOnline Store ManagementI have managed local online stores, optimized product listings, ensured a seamless customer journey, and provided after sales customer support.Cold Calling & Appointment SettingTrained as a skilled cold caller and appointment setter, I have the knack for engaging potential clients, establishing rapport, and securing appointments that drive business growth. My persuasive communication style and ability to handle objections make me an asset in generating leads and expanding client networks.Social Media ManagementI'm well-versed in creating and curating compelling content across various social media platforms. My strategic approach to social media management aims to enhance brand awareness, engage audiences, and foster meaningful connections, ultimately driving organic growth.Basic Graphic Editing SkillsProficient in basic graphic editing tools, such as Canva, Capcut, and Filmora. I can create visually appealing content that aligns with branding and marketing strategies. Whether it's crafting eye-catching visuals for social media or enhancing product images, my graphic skills add an extra layer of versatility to my skill set.Let's connect and see how I can help your business succeed!