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Eunice W. Email & Phone Number

Technical Support and Customer Service Specialist at EMMsphere
Location: Mcleansville, North Carolina, United States 6 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
EMMsphere
Role
Technical Support and Customer Service Specialist
Location
Mcleansville, North Carolina, United States
Company size
37 employees

Who is Eunice W.? Overview

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Quick answer

Eunice W. is listed as Technical Support and Customer Service Specialist at EMMsphere, a company with 37 employees, based in Mcleansville, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Eunice W..

Eunice W. previously worked as L1 Help Desk Lead at Emmsphere and User Support Specialist at Emmsphere. Eunice W. holds Bachelor Of Arts - Ba, Liberal Arts And Sciences/Liberal Studies from North Carolina Agricultural And Technical State University.

Company email context

Email format at EMMsphere

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EMMsphere

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Profile bio

About Eunice W.

Eunice W. is a Technical Support and Customer Service Specialist at EMMsphere.

Current workplace

Eunice W.'s current company

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EMMsphere
Emmsphere
Technical Support and Customer Service Specialist
winston salem, north carolina, united states
Website
emmsphere.com
Employees
37
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Company profile
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6 roles

Eunice W. work experience

A career timeline built from the work history available for this profile.

L1 Help Desk Lead

Current
Emmsphere

Winston-Salem, North Carolina, United States

  • First point of contact for client admin team support
  • Brand expert for client solution
  • Generate and administer L1 helpdesk weekly report for client distribution
  • Analyze trends and FAQ for end user support tickets
  • Create training documents and administer onboarding for new user support specialists
  • Facilitate client meetings and correspondence
Jan 2022 - Present

User Support Specialist

Current
Emmsphere

Winston-Salem, North Carolina, United States

  • Provide end user support to marketing clients that utilize Aprimo marketing software via phone and email
  • Assist with troubleshooting, workflow process guidance, and basic software configuration
  • Handle multiple client accounts each with a special software configuration
  • Point of contact for L1 technical support for several Fortune 500 clients
  • Provide end user administrative support for Adobe Workfront
Jul 2021 - Present

Jewelry Sales Associate

Jcpenney

Winston-Salem, North Carolina, United States

Jun 2021 - Feb 2023

Credit Card Specialist

Bank Of America

Greensboro, North Carolina, United States

  • Utilize negotiation skills to resolve delinquent accounts
  • Multi-task and adapt to pressure by maintaining strict close rate goal of 50% or more
  • Provided premier customer service by being knowledgeable of all financial programs and incentives
Oct 2017 - Jun 2021

Technical Support Specialist

Endicia

Greensboro/Winston-Salem, North Carolina Area

  • Provided troubleshooting support to identify cause of error and recommended remedies to user issues through phone, email and chat support
  • Developed and demonstrated a solid ability to perform basic troubleshooting on Windows 7,8, and 10 and Mac OS
  • Gained basic knowledge of database management (SQL, XML) through ongoing training
Jan 2015 - Mar 2017

Training Advisor

Sears Holdings Corporation

Greensboro/Winston-Salem, North Carolina Area

  • Applied strong leadership skills to train up to 12 new employees per session on their new position through PowerPoint modules and hands-on training
  • Ensured success for new employees by providing individual coaching and developing outcome improvement resources
  • Collaborated with training manager to create customer service representative training manual, reducing the onboarding process from 4 to 3 weeks
Nov 2011 - Jan 2015
Team & coworkers

Colleagues at EMMsphere

Other employees you can reach at emmsphere.com. View company contacts for 37 employees →

CK Christopher Kahler Christopher Kahler Colleague at Emmsphere Winston-Salem, North Carolina, United States, United States View → JF Jenna Frist Jenna Frist Colleague at Emmsphere Indianapolis, Indiana, United States, United States View → GD Gina Dragoi Gina Dragoi Colleague at Emmsphere Washington DC-Baltimore Area, United States View → DD Denise Disciascio Denise Disciascio Colleague at Emmsphere Collegeville, Pennsylvania, United States, United States View → RP Raymond Proper Raymond Proper Colleague at Emmsphere Winston-Salem, North Carolina, United States, United States View → BB Bryan Braddy Bryan Braddy Colleague at Emmsphere Raleigh, North Carolina, United States, United States View → DB Devon Burleson Devon Burleson Colleague at Emmsphere Winston-Salem, North Carolina, United States, United States View → CK Chris Kahler Sr. Chris Kahler Sr. Colleague at Emmsphere Winston-Salem, North Carolina, United States, United States View → NG Nicolette Godlove Nicolette Godlove Colleague at Emmsphere Trenton, New Jersey, United States, United States View → GS Gary Sizer Gary Sizer Colleague at Emmsphere Asheville, North Carolina, United States, United States View →
3 education records

Eunice W. education

FAQ

Frequently asked questions about Eunice W.

Quick answers generated from the profile data available on this page.

What company does Eunice W. work for?

Eunice W. works for EMMsphere.

What is Eunice W.'s role at EMMsphere?

Eunice W. is listed as Technical Support and Customer Service Specialist at EMMsphere.

Where is Eunice W. based?

Eunice W. is based in Mcleansville, North Carolina, United States while working with EMMsphere.

What companies has Eunice W. worked for?

Eunice W. has worked for Emmsphere, Jcpenney, Bank Of America, Endicia, and Sears Holdings Corporation.

Who are Eunice W.'s colleagues at EMMsphere?

Eunice W.'s colleagues at EMMsphere include Christopher Kahler, Jenna Frist, Gina Dragoi, Denise Disciascio, and Raymond Proper.

How can I contact Eunice W.?

You can use AeroLeads to view verified contact signals for Eunice W. at EMMsphere, including work email, phone, and LinkedIn data when available.

What schools did Eunice W. attend?

Eunice W. holds Bachelor Of Arts - Ba, Liberal Arts And Sciences/Liberal Studies from North Carolina Agricultural And Technical State University.

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