Eunjee Sim Email and Phone Number

- Designed and implemented over 50 test plans to ensure functional correctness, performance, and security.- Maintained technical proficiency and led QA efforts for mobile(iOS & Android) platforms and Web and Backend resulting in bug-free launches- Worked closely with PMs, TLMs, Designs, and FE,BE, mobile engineers in an agile team environment to align testing strategies with business objectives and user needs.- Investigated/Escalated production bugs and interacted effectively with different levels of management and cross-functional teams.- Leveraged tools such as MixPanel, BrowserStack, Postman, DataGrip, Xcode, Appetize, JIRA, TestRail, Xray, Stripe, FullStory, and SQL to fuel success.

- Project owner for reducing the churn rate, implemented quarterly goal setting and tracked progress - Project owner of operating the "user payback" product to meet the payback rate under 30% including matrix monitoring & adjusting the payback missions if needed

- Escalated mobile bugs, feature requests, and technical problems that Korean local users are facing to HQ engineers- Took ownership of feature localization in Korea such as translation, localization, and launch