Eunkyeong Lee Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

-I consult, plan, and schedule training for 650 production employees achieving weekly targets-I serve as a day-to-day interface between Production, Payroll department, Training department, and the HR functions. -I generate weekly payroll for agency staff.-I manage deployment of resources to the Packhouse daily, and multiple daily labour/cost reports consistently completing this within the agreed SLA. -I compile Daily KPI’s, and Weekly Management information reports as needed. -I interact with supervisors, team leaders and operatives to help and solve any potential labour constraints as they arise in order to avoid negative impact on operations. -I communicate with employees via the phone and email when queries arise. -I ensure that all employee information is entered correctly onto our Time Management System (TMS) accurately.

Dublin, County Dublin, Ireland

As the Store Manager it was my duty to oversee the day-to-day operations of the Store. I managed a team of 10 and this ranged from interviewing, to training, to providing on the job feedback. I was responsible for the stock and financial management of the store, along with ad-hoc requests that the District Manager may have had. I compiled the weekly financial reports as well as KPI reports for monitoring the efficiency of my store.

Dublin, County Dublin, Ireland

I provided excellent customer service with great communication skills that I learnt from social welfare’s basic ideals. Listening and being empathetic were skills I used when I was dealing with highly demanding customers. I oversaw the training and teaching of new baristas as a store coffee master. Also, I work as assistant store manager when store managers are away by making weekly report and doing payroll to be sent to head office.

Seoul, Republic Of Korea

Provided remote customer support, guiding customer through multiple processes such as payment updates, account closure along with assisting them with issues they were facing.

Gyeonggi, Korea

Gyeonggi, Republic Of Korea

Msocsc, Social Work, Welfare And Justice, 2.1

Bachelor Of Arts - Ba, Social Welfare / Psychology, 2.1

Activities and Societies: Student Press / Chief Editor