Euntaek Cho Email & Phone Number

Los Angeles, California, United States

Greater Los Angeles Area

 Maintain the company’s eBay store o Increase feedback star by average of 25% each montho Achieve Top Seller status by providing excellent customer service o Maintaining over 99% positive feedback for over 12 months

Los Angeles, California, United States

▪ Providing on-site and remote support for VFX and Media studios▪ Maintaining and building computers/workstation (AMD, Intel) with various operating systems (Windows 10,iOS); upgraded them when needed; repaired computer▪ On-boarding new hires by setting up new accounts through G-suit, Slack, Jira, and▪ Troubleshooting devices, updated systems, and provide excellent customer service▪ SaaS management of onboarding, licensing, renewing, and off boarding▪ Quickly solved customer issues daily with 95% success

Vernon, Ca

• Create product information for eBay and Amazon with a description, images, and pricing.• Regularly reviewed competing listings in term of product, description, prices, and marketing initiative including functionality and customer offerings.• Implement SEO strategy to increase traffic listings.• Increased eBay’s rating by 27.2% and achieved Top Seller statuso Grew profit by 34% • Improve word indexing and description for Amazon listing to be on the first page.• Took and used Photoshop to improve images for the listing and help increase traffic for the listing by 12%• Managed Ship station to ship 200 orders per week and calculate weight and dimensions to save cost on shipping.• Manage around 600 product listing on Amazon and Ebay

Order Management• Manage 80-120 domestic and international orders consistently • Ensure proper quality control of each product before packaging and shipping it to the customer• Manage international shipping with invoices and paperwork for customs • Provide excellent customer service through phone or emailSupply Chain Specialist• Travel to every Southern California Nike store for product procurement• IT integration by using Amazon and eBay system to create listings and product pageso Contact Amazon seller customer service to fix any problems with listing or product page • Use RFID technology to optimize the inventory organization and process new products into the system

Vernon, Ca

• Provide excellent customer service and fast transaction at the cash register• Design customer shoes with unique shoelace design and teach the customer • Keep the store clean by organizing the products in the store• Work in back of house to process and stock inventory• Check the shipping manifest to make sure all the product arrive at the store• Design floor sets by positioning clothing apparels and shoes around the store to promote the product and sales

Bachelor Of Business Administration - Bba, Operations And Supply Chain Management

Business And Information

High School Diploma, Business Administration And Management, General, 3.7

Activities and Societies: Band