Business Analyst/Data Analyst
Lagos, Nigeria
Assist with the management of the department’s financial reports and other performance management targets including revenue and costs.Prepare weekly and month-end reports for management use (Internal EXCO purposes) as well as for matrix reporting purposes.Prepare presentations for performance reporting purposes.Maintaining adequate records of all business performance management data.Work with end user groups and integrators on reviewing and finalizing the requirements gathering process and compliance with change request process.Prepared Standard Operating Processes (SOP) for new projects.Ensure availability of procedure and user manuals for effective operation.Continuous review of channel performance by review of all processes and policies to ensure maximum utilization.Keeping and maintaining adequate records of all business performance management data.Manage and oversee projects from initiation to closing and ensure timely completion of all project milestones.Completed Projects New mobile banking application (USSD and Mobile App – iOS, Android & Windows) – a solution that allows the Bank’s customers to complete basic banking transactions from the comfort of their homes, offices or business locations. USSD merchant payment (mCash) – a payment solution that allows customers to make payments at merchant location using their mobile phone and the merchant’s code. Agent banking – this solution allows for the creation of wallet and core banking accounts. Agents can complete account opening, cash deposit, cash withdrawal, bill payments, funds transfer, airtime recharge, etc at their locations for a customer. Process automation by using web and desktop applications like In-Branch Pin Pad for cash deposit, cash withdrawal and intrabank transfer transaction at teller point in the branch, improved POS management portal, Content Management System on the ATM.