• Assisting residents needs• Inputting new leads in AIM system software • Scanning rent checks• Sent out rent renewals• Following up with residents on their renewals • Craigslist postings• Pre-walk move in inspections• Collect bad debt• Moving residents in AIM• Post move-in charges• Post move-in credits/specials• Send & post notices• Moving residents out of AIM• Operate AIM• Operate Happy Co• Operate Domuso

• Operate CRM• Operate Yardi• Operate On-site• Creating new guest cards• Following up with new & past leads off of CRM Queue• Assisting residents needs• Planned resident events• Posting Craigslist ads• Update market availability• Scheduling tours & following up with scheduled appointments • Scheduling pre-move out inspections

• Persuasive with marketing skills• Provided detailed information of the property• Scheduled tour/ follow up appointments• Updated the make ready board• Deposited rent checks• Follow up with leads• Operate Entrata• Operate E-Site• Operate Yardi• Assisting residents needs• Scheduled pre-move out inspections• Scheduled carpet cleans/ replacements if needed • Scheduled home cleans

• Welcomed each new arrival pleasantly and confirmed reservations and identification.• Took reservations over the phone, in person and via computer for guests and provided confirmation information.• Maintained transaction security by verifying payment cards as well as identification.• Used Opera System to process reservations, check-ins and check-outs.• Kept accounts in balance and ran daily reports to verify totals.• Quickly answered calls and routed to proper guest or… Show more • Welcomed each new arrival pleasantly and confirmed reservations and identification.• Took reservations over the phone, in person and via computer for guests and provided confirmation information.• Maintained transaction security by verifying payment cards as well as identification.• Used Opera System to process reservations, check-ins and check-outs.• Kept accounts in balance and ran daily reports to verify totals.• Quickly answered calls and routed to proper guest or department using multiline phone system.• Communicated problems regarding guest rooms to housekeeping services and maintenance and always notated down in notes.• Updated customer accounts with add-on room charges, including minibar use and room service bills. • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout. Show less