Administration of the websites www.ekdromi.gr, www.tourism.gr, www.watchdeals.gr, www.lg.comResponsibilities:► generate and update product information and content on the websites► built traffic and online sales via email marketing, link generation, online pr, social media moderation, etc.► maintain and update the online marketing plan► define and implement website changes and functional improvements► create images for display on the websites using Photoshop►… Show more Administration of the websites www.ekdromi.gr, www.tourism.gr, www.watchdeals.gr, www.lg.comResponsibilities:► generate and update product information and content on the websites► built traffic and online sales via email marketing, link generation, online pr, social media moderation, etc.► maintain and update the online marketing plan► define and implement website changes and functional improvements► create images for display on the websites using Photoshop► write promotional material (social media posts, etc) ► create and send email newsletters using Dreamweaver (Moosend, Sendgrid and Campaign Monitor Platforms)► computer proficient with Microsoft Office (Outlook, World, Excel, Powerpoint) and social media (Facebook, Twitter, Pinterest, Google +, Instagram) ► investigate and report any operational / technical issues arising► liaise with SEO/SEM / Accounting / Creative / Technical dpt. regarding the day to day management► liaise with in-house teams to implement and support campaigns► investigate, evaluate and assess new ways of generating additional traffic/orders► be the first point of contact for customers contacting the website, ensuring all communication is answered as soon as possible► deal with all customer enquiries ► respond to any customer complaints and cancellations, ensuring the highest levels of service are given every time► conduct hotel reservations► continuous improvement of customer satisfaction► use CRM system to best cater customer needs► after sales support to maintain relationship with customers► evaluate approaches and strategies to improve websites sales conversions and customer engagement► maintain an excellent level of service to the business► deal with training of new team members► work with the CEO on special projects, manuals, policies, procedures, and correspondence Show less