A crucial role providing exceptional support to our Global and Regional sales team. Responsible for assisting the inside sales representatives in offering equipments, managing customer relationships, and ensuring a seamless sales experience. With a strong understanding of the sales cycle, excellent communication skills, and the ability to collaborate with cross-functional teams. Key Responsibilities:1. Customer Support to the Global Sales Team, addressing inquiries, resolving issues, and… Show more A crucial role providing exceptional support to our Global and Regional sales team. Responsible for assisting the inside sales representatives in offering equipments, managing customer relationships, and ensuring a seamless sales experience. With a strong understanding of the sales cycle, excellent communication skills, and the ability to collaborate with cross-functional teams. Key Responsibilities:1. Customer Support to the Global Sales Team, addressing inquiries, resolving issues, and ensuring customer satisfaction. Collaborate with sales representatives to understand customer needs and assist in creating tailored solutions and provide correct machine configuration and quotations.2. Sales Process Optimization: by identifying areas for improvement and implementing solutions to enhance efficiency. Work closely with sales, operation and product management to ensure smooth order processing, accurate documentation, and compliance with company policies.3. Market Research: about product specs, market conditions, and competitor activities to provide valuable solutions to the inside sales team. Researching potential cross commercial success and contribute to make it global.4. Training and Development: Conduct training sessions for sales representatives and KAM on product knowledge, and effective use of sales tools and materials. Collaborate with the tech department to develop and update training and commercial materials.5. Data Analysis: Analyze sales data to identify trends, track key performance indicators, and provide actionable insights to drive sales strategy. Generate and share regular reports on sales performance and pipeline status. Support Global SP Business director with data analysis and pipeline monitoring6. Cross-functional Collaboration: Working closely with marketing, product development, and R&D to ensure alignment in messaging, product knowledge, and customer service standards. Show less

Gestión de toda la relación comercial y ventas a clientes de diferentes territorios :- Mercado Norte Americano (USA & Canada)- Bossar INDIA- Key Accounts- Africa- Middle EastApoyo y Soporte Técnico-Comercial desde la central de Bossar Barcelona ofreciendo soluciones a clientes y representantes de las áreas indicadas.Control y gestión interna de pedidos.