Eva Arnold

Eva Arnold Email and Phone Number

Service Account Manager Associate
Eva Arnold's Location
Putnam, Connecticut, United States, United States
About Eva Arnold

I am an energetic, hard working, easy going individual who has experience in various fields. As a teenager to a young adult, I worked in childcare with children of all ages. I have experience in the service industry as a server and a bartender, which I did for 3+ years. I have worked in retail. I have also worked in the vacation planning / event & attraction ticketing industry with positions varying between selling tickets, booking hotel rooms and sporting and concert events through the phone and store front to ticket delivery / shipment for over 2 years. From there I continued in customer service and technical support. I then moved into a position where I was investigating issues for members and companies to find a resolution. These positions required experience in various CRM tools along with Microsoft Word, Excel, Power Point, Teams, Zoom and various other programs. This latter portion was through the same company for over 10 years.

Eva Arnold's Current Company Details

Service Account Manager Associate
Eva Arnold Work Experience Details
  • Moxie Management
    Entry Level Sales Associate
    Moxie Management Jun 2024 - Jul 2024
    Worcester County, Massachusetts, United States
    Learning how to become a manager while also providing Customer Service and sales to potential future Verizon Fios customers.
  • Fallon Health
    Customer Support
    Fallon Health Aug 2023 - Oct 2023
    Provided phone support to Fallon Health insurance members. Assisted members with choosing a Primary Care Provider, verifying their insurance, locating specialists, confirming prescription fulfillment and various other tasks.
  • Vivify Health
    Service Account Manager Associate
    Vivify Health Apr 2020 - Dec 2020
    Provided technical and customer support to patients’ and their designated Care Team Member (Nurse). Assisted patients with setting up tablets and vital devices over the phone. Provided technical support and assisted with replacing any needed devices or equipment. Provided email and phone support to nurses reaching out regarding their patients’.
  • Unitedhealth Group
    Service Account Manager Associate
    Unitedhealth Group Oct 2009 - Dec 2020
  • Optum
    Research Business Analyst / Customer Success
    Optum Apr 2012 - Apr 2020
    Researched and analyzed trends regarding health insurance rewards. Assisted eligible members by investigating any reward, or account related issues and provided email support to members and/or clients.
  • Cvs Caremark
    Pharmacy Help Desk
    Cvs Caremark Dec 2011 - Apr 2012
    Provided phone support for pharmacists, technicians, and billing specialists. Assisted pharmacists with processing claims for patients. Used the available resources to get medical professionals the information they need.
  • Napster
    Customer Support
    Napster Jul 2011 - Dec 2011
    Provided technical and customer Support. Assisted customers with setting up their Napster music subscriptions. Assisted customers with downloading and listening to music.
  • Barnes & Noble
    Technical Support
    Barnes & Noble Oct 2009 - Jun 2011
    Provided technical support via email and phone. Assisted customers with downloading and purchasing eBooks on their eReaders. Used steps to resolve various technical issues.

Frequently Asked Questions about Eva Arnold

What is Eva Arnold's role at the current company?

Eva Arnold's current role is Service Account Manager Associate.

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