Entry Level Sales Associate
Learning how to become a manager while also providing Customer Service and sales to potential future Verizon Fios customers.
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Eva Arnold is listed as Service Account Manager Associate based in Putnam, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Eva Arnold.
Eva Arnold previously worked as Entry Level Sales Associate at Moxie Management and Customer Support at Fallon Health.
I am an energetic, hard working, easy going individual who has experience in various fields. As a teenager to a young adult, I worked in childcare with children of all ages. I have experience in the service industry as a server and a bartender, which I did for 3+ years. I have worked in retail. I have also worked in the vacation planning / event & attraction ticketing industry with positions varying between selling tickets, booking hotel rooms and sporting and concert events through the phone and store front to ticket delivery / shipment for over 2 years. From there I continued in customer service and technical support. I then moved into a position where I was investigating issues for members and companies to find a resolution. These positions required experience in various CRM tools along with Microsoft Word, Excel, Power Point, Teams, Zoom and various other programs. This latter portion was through the same company for over 10 years.
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Worcester County, Massachusetts, United States
Learning how to become a manager while also providing Customer Service and sales to potential future Verizon Fios customers.
Provided phone support to Fallon Health insurance members. Assisted members with choosing a Primary Care Provider, verifying their insurance, locating specialists, confirming prescription fulfillment and various other tasks.
Provided technical and customer support to patients’ and their designated Care Team Member (Nurse). Assisted patients with setting up tablets and vital devices over the phone. Provided technical support and assisted with replacing any needed devices or equipment. Provided email and phone support to nurses reaching out regarding their patients’.
Researched and analyzed trends regarding health insurance rewards. Assisted eligible members by investigating any reward, or account related issues and provided email support to members and/or clients.
Provided phone support for pharmacists, technicians, and billing specialists. Assisted pharmacists with processing claims for patients. Used the available resources to get medical professionals the information they need.
Provided technical and customer Support. Assisted customers with setting up their Napster music subscriptions. Assisted customers with downloading and listening to music.
Provided technical support via email and phone. Assisted customers with downloading and purchasing eBooks on their eReaders. Used steps to resolve various technical issues.
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Eva Arnold is listed as Service Account Manager Associate.
Eva Arnold is based in Putnam, Connecticut, United States.
Eva Arnold has worked for Moxie Management, Fallon Health, Vivify Health, Unitedhealth Group, and Optum.
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