Eva Chen

Eva Chen Email and Phone Number

Financial Services Manager
Eva Chen's Location
Vancouver, British Columbia, Canada, Canada
Eva Chen's Contact Details

Eva Chen personal email

n/a
About Eva Chen

• Experienced sales and customer service representative with a demonstrated ability to proactively communicate with customers and identify sales opportunities• Strong selling skills acquired through working at HSBC and BMO• Strong interpersonal skills to maintain and expand strong relationships with diverse group of customers• Able to achieve immediate and long-term sales target and meet operational deadlines• Strong work ethic, able to contribute to a team-oriented environment • Language Skills: fluent in English, Mandarin and Taiwanese, with conversational Cantonese, Japanese and Korean• Computer Skills: Word, Excel, PowerPoint, Outlook, Access, Internet Research. Typing: 65wpm• Interpersonal Skills: Solid communication, customer service, decision making and problem solving

Eva Chen's Current Company Details

Financial Services Manager
Eva Chen Work Experience Details
  • Bmo Financial Group
    Financial Services Manager
    Bmo Financial Group Aug 2015 - Feb 2018
    • Advise and delivery financial solutions and products to customers for their everyday banking, investment and lending needs• Achieved 147% in Sales Revenue and 143% Balance Referred in 2016• Received Spotlight Award for Q4 2016 & Q1 2017 top performer
    View
  • Hsbc
    Premium Banker
    Hsbc Dec 2012 - Jun 2015
    Vancouver, Canada Area
    • Achieve 100% of sales target - 286 qualified referrals with total sales value of 6.7 million dollars • Exceed monthly investment, lending and activities targets with ranking at 1st quartile across Canada• Actively identify and understand customers' needs to provide exceptional service and complete transactions, inquiries and complaints with speed, efficiency and certainty• Earn the position of key holder as result of outstanding performance viewed by manager
    View
  • Coach
    Sales Associate
    Coach Feb 2013 - Jun 2013
    Vancouver, Canada Area
    • Achieve weekly and monthly sales target and work with a team with colleagues and managers to reach team sales target.• Offer elevated levels of customer services and build strong and lasting one-on-one relationship with customers• Give suitable advice and guidance on product selection to customers• Deal with customer complaints and report discrepancies and problem to supervisor
    View
  • Scoop! Frozen Yogurt
    Server
    Scoop! Frozen Yogurt Dec 2011 - Sep 2012
    West 4Th
    • Served up to 40 customers in an hour and built a relationship with regular customers• Independent, self-motivated and able to work without supervision • In charge of cashier balancing with at least $150 cash flow at the end of business day• Earned the position of key holder as result of outstanding performance viewed by manager• Efficiently work under pressure in fast-paced environment
  • Little Tea House
    Barista
    Little Tea House Jan 2010 - Dec 2011
    University Of British Columbia
    • Maintained excellent customer service standards while creating a welcoming atmosphere for customers• Assisted customers with menu selection and advise them of details regarding drink preparation and ingredients• Dealt with customer complaints and able to solve problems immediately• Promoted to position of key holder and cashier balancing as a result of strong work performance

Eva Chen Skills

Powerpoint Inventory Management Microsoft Excel English Access Training Mandarin Restaurants Customer Service Online Research Outlook

Eva Chen Education Details

Frequently Asked Questions about Eva Chen

What is Eva Chen's role at the current company?

Eva Chen's current role is Financial Services Manager.

What is Eva Chen's email address?

Eva Chen's email address is ch****@****.com.cn

What schools did Eva Chen attend?

Eva Chen attended Simon Fraser University, The University Of British Columbia.

What are some of Eva Chen's interests?

Eva Chen has interest in Travelling, Investing, Volunteering, Reading.

What skills is Eva Chen known for?

Eva Chen has skills like Powerpoint, Inventory Management, Microsoft Excel, English, Access, Training, Mandarin, Restaurants, Customer Service, Online Research, Outlook.

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