Head of Administration with more than 15 years of experience in the sector. Ability to optimize financial processes, develop strategic reports, and cultivate strong relationships with suppliers. Highlighting my focus on operational efficiency and team development. My track record is based on the consistent achievement of key objectives and competencies, typical of executive roles in the dynamic world of franchising and operations
Femar
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Billing ManagerFemar Sep 2024 - PresentSeville, Andalusia, Spain- Preparation of electronic invoices to suppliers and clients- Attention and resolution of customer queries related to invoices. - Preparation and monitoring of billing and accounts receivable reporting.- Analysis and resolution of discrepancies in invoices and payments. - Coordination with purchasing and accounting departments. - Sending documentation by email, certified courier. - Establishment of lasting links with suppliers and clients. - Billing management in… Show more - Preparation of electronic invoices to suppliers and clients- Attention and resolution of customer queries related to invoices. - Preparation and monitoring of billing and accounts receivable reporting.- Analysis and resolution of discrepancies in invoices and payments. - Coordination with purchasing and accounting departments. - Sending documentation by email, certified courier. - Establishment of lasting links with suppliers and clients. - Billing management in bidding processes. - Data recording.- Management of electronic invoice registration in the FACE system.- Management, invoicing and specialisation in Collective catering. Show less
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Room SupervisorMuerde La Pasta. Wordlfood Trijota S.L Feb 2024 - Jul 2024Sevilla, Andalucía, España- Comprehensive management and management- Control of the different items of income statements- KPI control- Analysis of sales, history, objectives, productivity- Correction and monitoring of deviations- Preparation of reports reported to management- HR management (planning and shifts, workloads, conflict management, training, internal promotion)-Logistics- Stock and order management- Customer support- Food safety and hygiene- Occupational Risk… Show more - Comprehensive management and management- Control of the different items of income statements- KPI control- Analysis of sales, history, objectives, productivity- Correction and monitoring of deviations- Preparation of reports reported to management- HR management (planning and shifts, workloads, conflict management, training, internal promotion)-Logistics- Stock and order management- Customer support- Food safety and hygiene- Occupational Risk Prevention- Management of audits, inspection, incidents- Supervise and coordinate the service so that quality and customer service standards are met- Ensure coordination of the dining room and kitchen team- Resolution of incidents.- Monitoring of operational efficiency and the correct development of each working day.- Management of relationships with customers and suppliers, ensuring their satisfaction and loyalty.- Supervision of the work team to ensure productivity and efficiency. - Supervision of order, cleanliness and good condition of the installation. - Supervision of the work team to guarantee productivity and efficiency. Show less
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Billing And Administration ManagerCaorza Franquicias Aug 2022 - Nov 2023- Filing and control of the documentation related to each centre opening. - Contracting and monitoring of supply registrations. - Management of cash control and review of all work centers, ensuring accuracy and transparency in daily transactions. - Conducting cash accounting audits to ensure the integrity of financial records. -Preparation of operating accounts. - Coordination of invoice matching, ensuring consistency and accuracy of financial documentation. - Preparation of… Show more - Filing and control of the documentation related to each centre opening. - Contracting and monitoring of supply registrations. - Management of cash control and review of all work centers, ensuring accuracy and transparency in daily transactions. - Conducting cash accounting audits to ensure the integrity of financial records. -Preparation of operating accounts. - Coordination of invoice matching, ensuring consistency and accuracy of financial documentation. - Preparation of budgets and invoices, ensuring compliance with internal and external policies. - Accounting for invoices received, issued and expenses. - Efficient introduction of new products and recipes into computer systems, improving inventory control and facilitating stock management in work centers. (Scandals). - Analysis of information and updating of databases. - Support to other departments for the fulfillment of the objectives and goals established. - Submission of periodic reports and monthly closing reports to management. - Preparation of the company's Cash Flow report. - Control of inventories, orders and deliveries of materials and products. - Operational efficiency by reviewing and verifying delivery notes to streamline the payment process - Accurate and timely data recording, keeping up-to-date records to support decision-making - Mail and messaging management, as well as telephone support. - Handling of documentation and confidential information. - Resolution of incidents. - Relationship management with customers, suppliers and other departments. - Coordination of internal and external meetings and events. - Management of the department's internal and external communication. - Participation in the company's strategic decision-making. Show less
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Operations Supervisor/ Area ManagerCaorza Franquicias S.L Dec 2020 - Aug 2022-Supervision and brand advice.- Promote and enhance the brand image. -Shopping. - Inventories, stock control. - Direct negotiation with suppliers to set competitive prices. - Rebates. - Coordinate the different areas to meet personnel and product cost objectives.- Budgets, operating accounts. EBITDA. - Monitoring, control and analysis of deviations from objectives and budgets reporting to the General Management.- Implementation of corrective actions. -… Show more -Supervision and brand advice.- Promote and enhance the brand image. -Shopping. - Inventories, stock control. - Direct negotiation with suppliers to set competitive prices. - Rebates. - Coordinate the different areas to meet personnel and product cost objectives.- Budgets, operating accounts. EBITDA. - Monitoring, control and analysis of deviations from objectives and budgets reporting to the General Management.- Implementation of corrective actions. - Selection and training of personnel, motivation, management to achieve proposed objectives. - Staff training aimed at internal promotion. - Implementation and supervision of food safety protocols and brand standards. - HACCP. Hazard Analysis and Critical Control Points. - Manual preparation and implementation of operations. - Advice and support for franchisees. - New store openings.- Processing and maintenance of the validity of permits, licenses for the exercise of the activity. - Visual merchandising supervision. - Resolution of incidents, problems or customer complaints effectively. - Complaint management and resolution of conflicts with customers. - Receive calls and respond to them with cordiality and empathy. - Preparation of reports on the tasks carried out and their development. - Design and implementation of marketing and sales strategies. - Preparation of sales and results reports for management. - Coordination with other departments to ensure customer satisfaction. - Market and competition analysis to identify business opportunities. - Negotiation of contracts and commercial agreements with customers and suppliers. - Strengthening relationships with new and existing customers Show less
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ManagerCaorza Franquicias S.L Mar 2019 - Dec 2020Seville, Andalusia, SpainManagement and Opening - La Calle Burguer (Fair) Management and Opening - Mahalo Poké (Nervión) Management and Opening - Madwafle (Nervión) - Start-up of the businesses from their initial opening. - Comprehensive management and management. - Control of the different items of income statements. - Control of KPIs. - Analysis of sales, history, objectives, productivity. - Correction and monitoring of deviations. - Preparation of reports reported to management. - HR… Show more Management and Opening - La Calle Burguer (Fair) Management and Opening - Mahalo Poké (Nervión) Management and Opening - Madwafle (Nervión) - Start-up of the businesses from their initial opening. - Comprehensive management and management. - Control of the different items of income statements. - Control of KPIs. - Analysis of sales, history, objectives, productivity. - Correction and monitoring of deviations. - Preparation of reports reported to management. - HR management (planning and shifts, workloads, conflict management, training, internal promotion). -Logistics. - Stock control management. Placing orders. - Customer service. - Food safety and hygiene. - Prevention of Occupational Risks.- Management of audits, inspection, incidents. - Management and supervision of the work team, assignment of tasks and monitoring of results. - Training and development of personnel, promoting a positive and motivating work environment. - Conflict resolution and decision-making in critical or high-pressure situations. - Execution of strategies and business plans for the fulfillment of objectives and goals. - Decision-making in terms of human, material and financial resources. - Data analysis and reporting for decision-making and continuous improvement. - Continuous evaluation of the productivity and performance of the teams to ensure the fulfillment of objectives. - Coordination and supervision of marketing and promotion activities to increase sales. - Identification of opportunities for improvement in processes. - Submission of periodic reports and monthly closing reports to management. - Budget management, expense control and resource administration. Show less
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ManagerBurger King® Emea & Apac Aug 2017 - Mar 2019Seville, Andalusia, SpainBurger King Federation Management (Seville). -
Manager - Franchise MegafoodsaBurger King® Emea & Apac Nov 2016 - Aug 2017Sevilla, Andalucía, EspañaManagement and Opening - Carmona.Management and Reopening - CC. East Area.Management - Montesierra. -
Manager - Franchise Escalisana S.L.100 Montaditos Jan 2010 - Jun 2016Seville, Andalusia, SpainManagement. CC East Side -
Manager - Franchise Escalisana S.L.Burger King® Emea & Apac Feb 2006 - Jun 2016Seville, Andalusia, SpainManagement and Opening - BK CC. East Zone - Comprehensive Management and Management. - Control of the different items of income statements. - Control of KPIs. - Analysis of sales, history, objectives, productivity. - Correction and monitoring of deviations. - Preparation of reports reported to management. - HR management (planning and shifts, workloads, conflict management, training, internal promotion). -Logistics. - Stock control management. Placing orders. -… Show more Management and Opening - BK CC. East Zone - Comprehensive Management and Management. - Control of the different items of income statements. - Control of KPIs. - Analysis of sales, history, objectives, productivity. - Correction and monitoring of deviations. - Preparation of reports reported to management. - HR management (planning and shifts, workloads, conflict management, training, internal promotion). -Logistics. - Stock control management. Placing orders. - Customer service. - Food safety and hygiene. - Prevention of Occupational Risks. - Management of audits, inspection, incidents. - Achievement of the restaurant's certification for the training of future members of the management team (CRT/CTR). - Management and supervision of the work team, assignment of tasks and monitoring of results. - Training and development of personnel, promoting a positive and motivating work environment.- Conflict resolution and decision-making in critical or high-pressure situations. - Execution of strategies and business plans for the fulfillment of objectives and goals. - Decision-making in terms of human, material and financial resources. - Data analysis and reporting for decision-making and continuous improvement. - Continuous evaluation of the productivity and performance of the teams to ensure the fulfillment of objectives. - Coordination and supervision of marketing and promotion activities to increase sales. - Identification of opportunities for improvement in processes. - Submission of periodic reports and monthly closing reports to management Show less -
Basic EmployeeMcdonald'S Guadalsur Restauraciones S. L May 2005 - Feb 2006- Customer service and order taking in an efficient and friendly manner. - Maintenance of the cleanliness and organization of the work area. - Monitoring of hygiene and food safety standards. - Collaboration in the maintenance of the establishment, ensuring the order and cleanliness of tools and equipment. - Taking take-out orders, and placing them in boxes and bags for distribution. - Inventory control and replenishment of products as needed. - Resolution of customer… Show more - Customer service and order taking in an efficient and friendly manner. - Maintenance of the cleanliness and organization of the work area. - Monitoring of hygiene and food safety standards. - Collaboration in the maintenance of the establishment, ensuring the order and cleanliness of tools and equipment. - Taking take-out orders, and placing them in boxes and bags for distribution. - Inventory control and replenishment of products as needed. - Resolution of customer complaints and problems effectively. - Replacement of goods, expiration control and inventory preparation. - Labelling and placement of products in the warehouse and cold room. - Training and supervision of new employees in their roles. - Coordination with the kitchen team to guarantee the quality of the dishes. - Execution of safety and occupational risk prevention protocols. - Checkout and counter work, with computer, POS and POS terminal.- Collaboration in the implementation of marketing and advertising strategies. - Strict compliance with the restaurant's quality and service standards. - Receipt of goods and their organization with FIFO procedures. Show less
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Floor ManagerReal Venta De Antequera Sevilla Jun 2004 - May 2005- Reception, welcome and accommodation of customers. - Supervision of the assembly and disassembly of tables, table linen and decoration. - Management and supervision of the room equipment, guaranteeing a quality service to the customer. - Direction and supervision of the service according to the company's standards. - Definition and supervision of compliance with the different protocols of action of the service before, during and after it. - Drinks and food table service… Show more - Reception, welcome and accommodation of customers. - Supervision of the assembly and disassembly of tables, table linen and decoration. - Management and supervision of the room equipment, guaranteeing a quality service to the customer. - Direction and supervision of the service according to the company's standards. - Definition and supervision of compliance with the different protocols of action of the service before, during and after it. - Drinks and food table service, ensuring agile handling of the tray. - Implementation of hygiene and food safety protocols in the room. - Daily cleaning and organization of customer service areas. - Friendly reception and cordial attention to customers at all times. - Food and beverage service at table and bar. - Preparation of non-alcoholic beverages, such as coffees, infusions and juices Show less
Eva María Corbacho Peñalosa Education Details
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Business -
Trainer Of Trainers -
Administración De Empresas Con Contabilidad Sage Y Nominaplus
Frequently Asked Questions about Eva María Corbacho Peñalosa
What company does Eva María Corbacho Peñalosa work for?
Eva María Corbacho Peñalosa works for Femar
What is Eva María Corbacho Peñalosa's role at the current company?
Eva María Corbacho Peñalosa's current role is Responsible for Billing and Administration.
What schools did Eva María Corbacho Peñalosa attend?
Eva María Corbacho Peñalosa attended Sevilla University, Universidad De Nebrija, Euroinnova International Online Education.
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