Eva Dalton Email & Phone Number

• iWorld Australia is a leading supplier of Audio, STEM/STEAM Education and Digital Lifestyle products in both Australia and New Zealand. My role is responsible for the management of day to day operations, business.
• Responsible for overseeing the running of the business and staff in the absence of the directors and ensure seamless operations
• Management of front office customer service team, ensuring high standards are maintained
• Drive productivity and profitability by identifying marketing and sales opportunities whilst developing relationships and communicating effectively with operations, sales and marketing team
• Training and mentoring staff to ensure that all employees are effectively developed for their role and the success of the business

• Key responsibilities:The Brand ambassador and “Go to Girl” for PR, editorial and partnership opportunities.
• Develop and implement marketing strategies for multiple brands across all channels (digital, social media, print and retail)
• Develop and manage brand calendars, creative briefs and marketing materials
• Work collaboratively with suppliers for product information, imagery and other marketing assets
• Proactively plan and implement sales and marketing activities in line with customer needs
• Manage monthly marketing calendars, product marketing initiatives & seasonal promotions

• Working with senior management for inventory, stock control and general operations.Key responsibilities:-
• Analyse inventory daily/weekly/monthly and raise purchase orders accordingly
• Weekly/Monthly reporting and forecasting
• Monitor basic stock performance at store level and recommend action to Buyer/ Merchandise Planner as necessary
• Assist in product sourcing and researching the latest trends
• Build and maintain good relationships with both local and international suppliers to ensure and encourage growth relationships

• Key Responsibilities:-
• Multi-tasking General Office/ Reception Duties
• Daily order entry & invoicing
• Manage all incoming calls and emails
• Assist with general customer service enquiries
• Liase with warehouse staff and support them with procedures for deliveries and dispatch

• Powermove Distribution is a supplier of Audio, Consumer Electronics and Digital lifestyle accessories to the mass merchant and specialist retail channels in Australia.As an account manager my key responsibilities.
• Management of small to medium business relationships with Apple Dealers and resellers Australia wide
• Proactively contacting clients as well as focusing on new business opportunities
• Achieving and exceeding sales targets
• Maximising sales opportunities within existing accounts
• Assisting clients with any sales enquiries

• Key Responsibilities:
• Support the sales team and manage general customer enquiries
• Prepare presentations, proposals, product submissions, reports and information pertaining to a potential sale
• Order entry and invoicing
• Manage and attend appointments with sales reps as required to develop and maintain relationships with key customers
• Liaise with operations and sales to ensure orders and sales activities are well coordinated to meet customer needs and demand

Port Melbourne

• Key responsibilities:
• Developed ongoing business from existing clients whilst targeting new clientele
• Proactively calling clients and targeting new business opportunities
• Achieving and exceeding sales revenue and gross profit targets
• Promotion and sales of the range of products
• Assisting clients with sales and technical enquiries

Port Melbourne

• Key Responsibilities:
• General office/reception duties
• Manage all incoming calls and general customer enquiries
• Meeting & greeting customers in person, over the phone and through written correspondence
• Daily order entry and invoicing
• Support the accounts team with accounts receivable duties

Melbourne, Australia

• Key Responsibilities:
• Working on the store floor in Women’s and Children’s apparel
• General customer service and assisting them with their shopping experience
• Assist with stock replenishment, set up of in-store promotions and visual merchandising
• Open and close routine
• Fitting Room and Lay-by assistance