Eva Gonzalez Email and Phone Number
Eva Gonzalez work email
- Valid
Eva Gonzalez personal email
A dedicated and motivated candidate with over 10 years experience of creating, motivating and maintaining multilingual teams.Dedicated and adaptable, bilingual in Spanish and English with fluency in French and Italian.
Ab Apartment Barcelona
View- Website:
- apartmentbarcelona.com
- Employees:
- 31
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Customer Service ManagerAb Apartment Barcelona Mar 2008 - PresentBarcelona Area, SpainInnovation – Implementing new systems to optimize the team´s efficency; ensuring they have the adequate training to undertake new tasks correctly. As well as helping to develop and fully implementing new strategies with a view to offering customers a better experience.CRM - Implementation and daily use of Zendesk.One to Ones – Monitoring the team´s work via weekly meetings, assuring that all team members are in heading in the same direction to meet their monthly KPIs.New incorporations – Selecting and helping to train all new members of the team, teaching them the company and team philosophy.Dealing with customers – Dealing with escalated customer complaints, negociating in various languages and reaching agreements which are favourable to both the customers and the company.Translation – Managing translation of content into English. Creating and organizing all general communication in English, both for customers and professional correspondence.Social media – Completely managing the company´s online reputation on Google and Facebook as well as all communication with customers via these channels.Branding – Supporting the marketing team in the selection of products and the implementation of services to offer a better experience to the customer. -
Export SalesTetrad Ltd Oct 2005 - Oct 2007Preston, England, United Kingdom- Integral member of the export team.- In charge of the Spanish, French and Scandinavian markets.- Offering excellent customer service in English, Spanish and French via telephone and email in a multinational environment.- Reaching monthly sales and quality of service targets.- Resolving logistical issues in various languages.
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RecruiterHudson Sep 2004 - Sep 2005Glasgow, Scotland, United Kingdom- Management of a small team of agents.- Ensuring daily and monthly sales targets.- Undertaking employment interviews via telephone and eventually face to face.- Processing large quantities of information.- Providing monthly reports to customers.
Eva Gonzalez Skills
Eva Gonzalez Education Details
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Ma Honours
Frequently Asked Questions about Eva Gonzalez
What company does Eva Gonzalez work for?
Eva Gonzalez works for Ab Apartment Barcelona
What is Eva Gonzalez's role at the current company?
Eva Gonzalez's current role is Customer Service Manager at Apartment Barcelona.
What is Eva Gonzalez's email address?
Eva Gonzalez's email address is ev****@****ona.com
What schools did Eva Gonzalez attend?
Eva Gonzalez attended The University Of Glasgow.
What skills is Eva Gonzalez known for?
Eva Gonzalez has skills like Customer Service, English, Spanish, Sales, Management, Customer Relationship Management, Teamwork, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel.
Who are Eva Gonzalez's colleagues?
Eva Gonzalez's colleagues are Amal Ebens, Alvaro Leonardo Blanco Vargas, Alba Erra, Sandra Medina Queija, Xenia B, Matias Bucca, Carolina Llensa.
Not the Eva Gonzalez you were looking for?
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Eva González
Prompt Engineering | Computer Vision | Deep Learning | Ai FilmmakingGreater Gijón Metropolitan Area -
Eva González
Networking Director @ Consultaycrece | Business Events Organization | Building Business Relationships | Professional NetworkingSpain -
1ejecutivos.com
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1yahoo.es
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