Eva Hampton Email & Phone Number

655 N.W. 119St North Miami Fl, 33168

• Directs and optimizes the organization’s proactive and regulatory data collection to improve performance on HEDIS and CAHPS surveys• Coordinates and supports quality improvement committees and external advisory committees• Manages process improvement at provider sites to support the provider’s performance on high-impact quality measures and adherence to clinical practice guidelines• Conducts medical record reviews and abstracts needed information for annual HEDIS regulatory requirement

671 N.W 119Street North Miami Fl, 33168

*Review Hedis, MRA, HCC and Case Management for our Medicare and Medicaid population.*Communicate with physicians to coordinate plan of care, discuss admissions and discharges. Educate patients on medication contraindications, dietary counseling and surveillance.*Assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs.*Provide on-site HIV/HCV counseling and testing to the community throughout Miami-Dade County and compose referrals to Linkage of Care if needed

671 N.W 119Street North Miami Fl, 33168

•Provide extraordinary customer service to all internal and external customers at all times.•Record patients' medical history, vital statistics and information such as test results in medical records.•Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.•Interview patients to obtain medical information and measure their vital signs, weight, and height.•Authorize drug refills and provide prescription information to pharmacies.•Clean and sterilize instruments and dispose of contaminated supplies.•Prepare and administer medications as directed by a physician.•Show patients to examination rooms and prepare patients for the physician.•Explain treatment procedures, medications, diets and physicians' instructions to patients.•Help physicians examine and treat patients, handing the physician instruments and materials or performing such tasks as giving injections or removing sutures.•Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.•Ensure accuracy of medications provided to patients.•Other duties as assigned by Management

671 N.W 119St North Miami Fl, 33168

*Directed incoming calls, facilitated patient flow, registered and checked patients in and out, obtained and updated demographic, medical, and insurance information, scheduled appointments, and utilized EMR software.*Handed multi-line phones. Reviewed and routed messages to appropriate staff and physicians.Transcribed medical reports.*Performed CLS (Clinical Lab Service), transported labs and paperwork.*Improved patient satisfaction and provider's productivity by contacting patient 24 hours in advance.