Eva Hughes Email & Phone Number

San Antonio, Texas

Responsible for training and onboarding of new and current employees. Ensuring compliance in accordance with FDA, ICH, OSHA, IRB regulations.

San Antonio, Texas Area

• Clinic SupervisorSupervised and accounted for the daily activities of a clinic as the lead medical technician, established processes to ensure everyday operations ran smoothly for the staff and patients. Analyzed the.
• Spearheaded the redesign of the clinic schedules to improve productivity by 15%
• Overhauled the automated appointment booking system to reduce employee workload by 20 hours per month
• Forged a tracking system for patient appointments to ensure accurate and timely patient care with 100% success rate
• Tracked and coordinated all required training for all staff in clinic
• Ensured clinics compliance with Hospital and Joint Commission rules and regulations in regards to infection control, patient safety and fire safety

Chicago And Bonaire

• Presided over the mentorship, training, and development of multiple levels of clients. Performed daily performance feedback, giving clients the needed attention for improvements, recommendation, and pointing out.
• Adapted mentorship and coaching for various special populations including pregnant and senior populations
• Designed training plans incorporating the essentials of the human body and exercise physiology; new plan adapted to customer needs

San Francisco Bay Area

• Managed day-to-day operations of the office and communications for customer accounts. Collaborate with all employees in the office as well as external business contacts while conveying a positive, service oriented.
• Assist managers in basic data gathering and research of customer data
• Participate in special projects and assignments and extensively used MS Office applications to perform data entry into compilations for distribution to internal and external agencies
• Managed and maintained office equipment and office supplies to ensure office ran smoothly
• Managed company credit cards and reimbursements of expenses for employees

Honolulu And San Fransisco

• Provided customer service and sales advice. Handled customer inquiries, complaints, and inventory. Drove brand awareness that increased revenue.
• Computed sales prices, processed cash, credit and debit payments using Point of Sales (POS)
• Increased repeat customers by tactfully and quickly resolving customer concerns using exceptional interpersonal and communication skills; combined patience and determination to resolve client issues
• Conducted daily inventory and performed monthly audits of merchandise stock levels; coordinated with supervisor to maintain an appropriate number of merchandise that improved customer satisfaction

Vastra Gotaland County, Sweden

• Oversaw the import, inside and outside sales of measurement instruments and devices. Acted as the company’s subject matter expert while providing technical support, troubleshooting and education on products and.
• Demonstrated excellent communication skill by designing and creating publication materials, data sheets and manuals on products for customers
• Managed the company’s website, making updates to product information and adding new products as they became available
• Performed testing and repairs on instruments and software
• Managed company’s CRM system, validating orders, invoices and packing slips to ensure correct product and pricing for each customer
• Collected and analyzed the company data to ensure accurate accounts and inventory were kept

Master'S Degree, Information Technology

Bachelor Of Science - Bs, Computer Science