Éva Muck Email & Phone Number
@colossyan.com
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Who is Éva Muck? Overview
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Éva Muck is listed as Senior UX Researcher at Colossyan, a with 90 employees, based in Hungary. AeroLeads shows a work email signal at colossyan.com and a matched LinkedIn profile for Éva Muck.
Éva Muck previously worked as Senior UX Researcher at Tresorit and UX Researcher at Tresorit. Éva Muck holds Master’S Degree, Communication And Media Studies from Corvinus University Of Budapest.
Email format at Colossyan
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About Éva Muck
Empathy and user-centricity are in my blood. I have 5+ years of experience in UX Research, and overall 8 years of experience in SaaS. In my free time I’m a keen musician. Creating positive experiences for my customers, users and concert audience is my passion.
Éva Muck's current company
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Éva Muck work experience
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Senior Ux Researcher
Current
Ux Researcher
- Working on B2B research projects in English and German in the whole spectrum on the user-product-business levels & planning, executing, synthesising, presenting, following-up on them using various qualitative and quantitative methods - Strong collaboration with the Product, Product Marketing and Management teams to help decision making regarding product improvements, feature prioritisation and business strategy - Creating roadmaps together with Product managers and UX Designers- Continuously improving our research operations system by proactively searching for new tools that help our productivity, documenting our processes and aligning with the Legal team so we’re compliant with relevant regulations - Educating and evangelising research within the company by holding ad-hoc knowledge sharing sessions, sharing research findings companywide and creating an open forum with the Customer Service and Success teams to align on design updates and current observations
Ux Researcher
- Establish the researchOps and workflow from scratch with my teamlead- Recruiting and connecting with B2B customers- Leading E2E research projects to discover and/or evaluate crucial business issues- Bringing our users closer to our design and development team by using mainly qualitative and occasionally quantitative research methods
Ux Researcher
- Deliver e2e research that supports complex systems (Service Design)- Evaluate design plans and full redesign projects- Conduct generative research project to discover user needs and problems- Evangelise design thinking and research in an incumbent bank (workshops, presentation, external mentoring juniors)- Working in the world of both B2C and B2B product and service
Ux Researcher
- Discovering the pain-points and needs of the customers who navigate on the website- Measuring user behaviour with Google Analytics and Hotjar- Creating interview scripts- Recording, leading, analyzing stakeholder and user interviews- Creating and presenting reports to the team about the findings
It Support Specialist
- Providing technical support in English and German for Tresorit users - Working with different platforms e.g. Zendesk, PowerBI, Jira, Userlike, Zoom etc.- Communicating with customers via email, chat and screensharing sessions- Collaborating with the engineer team, mediating between users and engineers- Leading and assisting in support-related projects- Presenting project results and useful workarounds to the team
Customer Support Specialist
- Providing support for Prezi users via email, chat and phone- Working with different platforms e.g. Zendesk, Braintree, PayPal, Zuora, Chartio, Jira, etc. - Leading and assisting in support-related projects- Presenting project results and useful workarounds to the team
Colleagues at Colossyan
Other employees you can reach at colossyan.com. View company contacts for 90 employees →
Maggie Tully
Colleague at ColossyanNew York City Metropolitan Area, United States
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BG
Becca Godding
Colleague at ColossyanLondon, England, United Kingdom
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SA
Shansharkhan Aspandiyar
Colleague at ColossyanKazakhstan
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AA
Arham Ali
Colleague at ColossyanLahore, Punjab, Pakistan
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BG
Berei Gábor
Colleague at ColossyanBudapest, Hungary
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DK
Darin Kabashi
Colleague at ColossyanPristina, District Of Pristina, Kosovo, United States
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ÁK
Álmos Koncz
Colleague at ColossyanBudapest, Hungary
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AC
Attila Csordás
Colleague at ColossyanHungary
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DM
Dániel Markó
Colleague at ColossyanBudapest, Hungary
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VP
Viktor Pothárn
Colleague at ColossyanHungary
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Éva Muck education
Master’S Degree, Communication And Media Studies
Bachelor’S Degree, Andragogy
Mome Open - Sound Design 1.0
Frequently asked questions about Éva Muck
Quick answers generated from the profile data available on this page.
What company does Éva Muck work for?
Éva Muck works for Colossyan.
What is Éva Muck's role at Colossyan?
Éva Muck is listed as Senior UX Researcher at Colossyan.
What is Éva Muck's email address?
AeroLeads has found 1 work email signal at @colossyan.com for Éva Muck at Colossyan.
Where is Éva Muck based?
Éva Muck is based in Hungary while working with Colossyan.
What companies has Éva Muck worked for?
Éva Muck has worked for Colossyan, Tresorit, Seon Fraud Fighters, Mkb Fintechlab, and Budapest Bank Zrt..
Who are Éva Muck's colleagues at Colossyan?
Éva Muck's colleagues at Colossyan include Maggie Tully, Becca Godding, Shansharkhan Aspandiyar, Arham Ali, and Berei Gábor.
How can I contact Éva Muck?
You can use AeroLeads to view verified contact signals for Éva Muck at Colossyan, including work email, phone, and LinkedIn data when available.
What schools did Éva Muck attend?
Éva Muck holds Master’S Degree, Communication And Media Studies from Corvinus University Of Budapest.
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