Eva Murphy Email & Phone Number

Cork, County Cork, Ireland

-facilitating translation process and translation reviews and localization-> Reviewing and rewriting material for publication to detect and correct errors in spelling, punctuation, and syntax with ATMS Web Editor.-> Localizing the Amazon Career Choice program content for Slovak, Czech and German speaking Amazon associates.-> Adapting text and graphics through the Adobe Experience Manager content management system.-owning day to day content publishing in all required environments in all languages -> Meeting frequently with typesetters, marketing directors, and production managers to discuss projects in preparation for final publication.-owning the product intake process for product-related content requests, auditing and continually improving the process

Cork, Ireland

- Providing administrative support to German, UK, and Irish HR Business Partners- Supporting employees throughout the whole recruitment process- Reviewing and renewing company policies and legal compliance- Extensive support with Annual Compensation Reviews and in-line Promotions- Creating promotion packages- Partnering with regional compensation specialists and localaffiliates

Cork Ireland

• Writing, analyzing and editing confidential data regarding employee engagement on a wide range of HR-related topics • Escalating and supervising legal and ethical issues, maintaining time-sensitive records following SBI narrative (Situation – Behaviour – Impact)• Connections Localization Reviewer: Managing the team to perform periodical translation reviews for content developers• Creating and maintaining Slovak, German and Czech terminological bases, glossaries and guidelines for other translators, vendors and the client• Creating Discussion Guides in English, Slovak, German and Czech language• Cooperating with multiple stakeholders in a fast-paced environment in order to reach problem resolution on a case-by-case basis• Extensive business partnering with other operational teams (Workflow, Content, Quality, Escalation)

Cork Ireland

- acting as the primary interface between Amazon and its business partners- deep technical knowledge of Amazon products such as Webstore, Amazon Marketplace Web Service, Amazon Payments, ProductAds, Sponsored Products, KYC (know your customer) procedure- resolving technical issues in Sellers' accounts- Supporting strategic promotions and new product introduction- working with multiple technology applications and features to resolve Seller contacts- demonstrates the ability to recognize and identify system, process and policy issues impacting our Sellers and drive business improvement initiatives- liaising with other departments such as Developer teams, Merchant Investigations, Program/Product Management teams or Payments teams as required to resolve Seller’s issues and questions.- providing feedback on products to help improve seller's experience- providing prompt and efficient service to Amazon Sellers on Tax matters- demonstrating ownership of every Seller interaction to achieve successful first time resolution on all contacts-maintaining a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.- demonstrating excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.- contribution to a positive team environment and proactively aids team members with difficult contacts as needed.- maintaining acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.- actively seeking solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.- teaching and coaching new hires- working on various translations of handbooks, flyers and help-pages from English into German

Bratislava, Slovakia

Master’S Degree, Languages And Cultures

Activities and Societies: ICT of Localization Industry, Translation theory, Linguistics

Bachelor’S Degree, Translation And Interpreting/ German Language And Culture, Bc.

Activities and Societies: translation studies