Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.Completed regular inventory counts to verify stock levels, and forecast future needs.Mentored team members to enhance professional development and accountability in workplace.Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Opened and closed location and monitored shift changes touphold successful operations strategies and maximize business success.Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Handled high volume of inbound calls per shift building sustainable relationships and engaged customers by going extra mile.Trained on various crmsAnswered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.Navigated through computer systems to review information and respond appropriately to callers.