Eva Qi Email & Phone Number

Kellyville, Nsw, Au

Macquarie Park, New South Wales, Australia

In my role, I streamline communication among engineering team, clients, and stakeholders. I efficiently schedule meetings, manage resources, monitor budgets, and assist in financial reporting. I ensure accurate project documentation and support procurement processes. Additionally, I manage the schedules of senior executives and prepare key meeting materials.Key Contributions:• Facilitating communication between project team members, clients, and stakeholders, ensuring that everyone is aligned.• Scheduling project meetings, appointments and resource allocation to optimize project timelines.• Monitoring project budgets, tracking expenses, obtaining quotations, raising purchase requisitions / purchase orders, and assisting in financial reporting.• Maintain accurate and up-to-date project documentation including project plans, schedules, budgets, and progress report.• Supporting the procurement process by coordinating the acquisition of materials and services required for the project.• Coordinate the schedule of the CEO of engineering and project managers, including meetings, appointments, travel arrangements, invoice processing and expense reconciliations.• Prepare meeting agendas, presentations, and other materials; take and distribute meeting minutes as needed.

Bella Vista, Australia

In this role, I offer comprehensive administrative support to the Project Managers, ensuring effective communication with the Project Management team and handling ad-hoc tasks. I also facilitate project closing by liaising with suppliers and contractors, collaborate with the other teams to meet forecasted targets, and provide support to the Finance and Credit teams. My responsibilities encompass document control, backup support during Project Managers’ absence, and efficient project management, including raising credit/debit requests and coordinating installations.Key Contributions:· Manage projects from initiation to completion and support the project management team· Contribute to project revenue forecast updats and ensure Supply Chain adjustment are made promptly· Serve as the central point of contact for internal and external queries· Assist in reviewing and monitoring suppliers / factories to meet project milestones· Assist with project invoicing, revenue requests and month-end activities· Elvaluate outstanding supplier purchase orders, manage outbound logistics costs, and oversee warehousing for assigned projects· Organize meetings, manage documentation and coordinate deliveries, installation and commissioning of units, ensuring smooth operations

Macquarie Park, New South Wales, Australia

Lead the day to day functions of the national Sales Administration team including associated functions, procedures & performance. Supervise & Manage completion of assigned operational processes concerning the effective administration of sales orders with a dedicated team of Sales Administrators.Key Contributions:· Ensure Sales Recognition & audit compliance requirements are strictly adhered by Sales Admin team· Manage outstanding Finance settlements & report to relevant stakeholders· Encouragement of all staff to constantly evaluate and improve the quality of all tasks undertaken

Castle Hill, New South Wales, Australia

In this phase of my career arch, I’m serving as a support person for sales manager and facilitate achievement of sales/business goals.Key day-to-day tasks include;Training and leading new sales staff to increase revenue margins and improve customer base. Attending client meetings to articulate promotions and business strategies. Creating sales reports to aid the sales team's efforts to advance growth.A section of my key accomplishments include;* Conceptualized and implemented innovative business growth strategies to accomplish bottom-line objectives* Enhanced customer retention by 30% by coordinating sales programs.* Planned, coordinated, and managed monthly training and recognition events to upskill sales staff and improve productivity.

Castle Hill, New South Wales, Australia

During this tenure of my professional career, I planning was training and leading customer service representatives to ensure top-notch customer service delivery and improve client retention.Key Tasks;Planning, organizing, and managing highly effective customer service programs. Drafting and submitting team productivity reports to facilitate senior management decision-making. Managing key accounts on monthly basis.My significant achievements for this role are:* Ensured service agents’ communication with clients is in compliance with corporate policies, time constraints, and highest professional standards.* Trained and supervised staff complies top-notch customer service and 20% gain in client retention as a consequence.* Designed, administered, and audited continuing training programs for customer service representatives and internal stakeholders, updating them on new approaches, promotion details, and policy/procedure modifications.

Macquarie Park, New South Wales, Australia

During my time with Transfield Services, I responsible for managing budgets and overseeing client billing/accounts. I was entrusted with reconciling financial discrepancies by analysing account information. It is worth mentioning that I expanded business by nurturing business relations with clients.My key successes for this role are;* Processed payments to vendors and subcontractors.* Ensured prompt and courteous resolution of client queries.* Achieved all Key Performance Indicators (KPIs) within aggressive timelines.

Macquarie Park, New South Wales, Australia

In this phase of my career experience, I was overseeing end-to-end HR operations, encompassing corporate policy development, employee relations management, hiring/training, and performance evaluation/optimization. One of my key tasks was to assist HR manager in the day-to-day administration of operations. Led and trained new hires on company policies for performance improvement.Below listed are some of my key achievements within this role;* Developed and maintained diligent prescribed as well as transcribed records for HR department.* Fostered and promoted a team collaboration culture and improved staff performance

Sydney, New South Wales, Australia

During my time over here, I was responsible for administration of office operations, including but not limited to developing/maintaining schedules and coordinating company meetings, appointments, and interviews. Moreover, I was managing extensive filing/bookkeeping. One of my key tasks was to secure customs clearance of project equipment and visa application by collaborating with local authorities.Key Deliverables;* Played a crucial role in resolving problems arising from different departmental and team scenarios with keen focus on maintaining timely completion of parts within strict deadlines.* Answered and screened incoming calls while ensuring professionalism and positive attitude.

Macquarie Park, New South Wales, Australia

Managed end-to-end activities of online panel rewards system associated with processing and tracking of invoices, maintenance of inventory, and management of client/supplier relationships. Responded to online panel email communications, surveys, and account-related inquiries. Nurtured and managed rapports with clients and suppliers.Key Deliverables;* Yielded significant strides for ongoing maintenance of catalogue database.* Actively contributed to the preparation and distribution of the quarterly newsletter.* Designed sample frames for online surveys as well as managed online panel job tracking reports.

Bachelor Of Commerce - Bcom, Business/Commerce, General; Accounting

Diploma Of Commerce, Business/Commerce, General