- Full cycle recruitment- Implementation of internships and clinical rotations- Record keeping, coordinating and scheduling of in-service sessions for all employees- OSHA logs & Work Comp administration- FMLA administration and tracking - Annual Montoux (TB) testing and Physicals scheduling - Background checks including OIG, License and Background Checks and several other checks related to Not-For-Profit healthcare facility.- Unemployment claims -processing and representing Living Center West at hearings- Continuous Quality Improvement & Safety Committee member

- Coordinate hiring, ensuring staffing needs are met for 60+ weekly clients- Create and maintain weekly schedules for up to 800 weekly hours- Recruit viable candidates through timely & cost-effective advertising, including social media, job fairs & online resources.- Assess and evaluate candidates; interview, perform background checks, personal references, social media, license verification, proper hourly rates, etc.- Conduct orientations and on-boarding for all new employees.- Coordinate incentive programs for field staff.

-Recruited, hired, and developed store associates; prepared and conducted all performance appraisals and evaluations; interpreted Key Performance Indicator reports and delivered coaching as needed.-Directed and supervised associates engaged in sales, inventory, reconciling cash receipts and customer service. Ensured weekly schedules provided proper floor coverage within fiscal guidelines.-Communicated performance expectations; motivated and trained to achieve associates’ full potential.-Responded to customer inquiries and complaints in a professional and timely manner.-Communicated product knowledge to the customer; recommended merchandise selections or obtained merchandise based on customer needs and desires.-Maintained a visually appealing store; ensured proper visual merchandising and organization were at highest standard. -Performed all financial activities effectively and in accordance with policy.-Prepared and oversaw physical inventories, ensuring proper accounting of receipts and outflows of merchandise.-Ensured compliance with all applicable laws, loss-prevention policies, operating procedures and controls; conducted associate training as needed to reinforce proper controls.

-Managed budgets ($1,000,000+ annually), inventory and labor costs.-Ensured world-class customer service resulting in improved profitability and customer satisfaction by over 20 percent in both locations.-Recruited, hired, and developed store partners; prepared and conducted performance appraisals and evaluations. -Created schedules for up to 19 partners to achieve efficient operation.-Maintained final accountability for store operations, partner development and financial contribution.-Ensured supplies and merchandise were ordered and stocked. Effectively communicated new product information to all partners.-Ensured all company policies, store standards and procedures were maintained and followed in a consistent manner. -Maintained consistent speed of service to the customer by ensuring all store staffing requirements were met.-Demonstrated the ‘Just Say Yes” behavior by taking care of all customer requirements.

-Provided daily management of incoming work and allocated staff resources to ensure deadlines were met.-Interviewed and made recommendations for hire – many resulting in excellent employees who were promoted within their first year with the company.-Trained workers in India on how to interpret American English instructions and to understand the American culture better in order to create better product.-Created and implemented monthly productivity and accuracy statistics resulting in better planning methods.-Prepared and facilitated monthly meetings with individual employees, teams and other Supervisors, as well as with Senior Management.-Conducted annual reviews along with pay recommendations and promotions.-Developed and delivered training in timely fashion on new products and new/updated company guidelines.-Implemented Rewards & Recognition programs for multiple teams.