Assisting Executive Director, Projects Manager, Construction Manager and Team of Engineers with day to day activities.Co-ordination with the Consultants, Contractors and Authorities for receipt of outstanding documents and follow-up.Preparation of Invoice Certification and Request for Payments.Liaising with Commercial and Finance department for payments on receipts. Organizing the filing of documents /drawings as per discipline/document code in accordance with the project filing system & control all master files and all documentation process.Maintaining and preparing various documents as requested in timely and accurate manner.Handling outgoing couriers, shipments and tracking incoming/outgoing mail procedures.Filing and Archiving of all soft and hard documents, drawings, submittals on site.Assisting other departments as and when required.

Meeting assisting customers/high standard customer care service. Customer calls screening, organizing and maintaining diaries and making appointments; Assisting Executive Director & the Head of Customer Relations Manager on his day to day tasks.Organizing/coordinating with Client for Resale’s & Transfers and inter-departmental meetings. Taking minutes of meetings of the department.Preparation of Sales Purchase Agreements for all Clients.Regularly updating the Oracle system on the Status of SPA’s and Client information’s.Liaising with authorized signatories for signatures on important documents.Maintaining log for all PLC’s/ SPA’s/Letters and safe custody thereof.Filing of all the documents, Receipts, Acknowledgements, Transmittals, SPA and preparing a log thereof.Assisting both Internal and Government Auditors with required documents.Scanning of visiting cards of the clients.Screening, photocopying and binding of documents for the department.Procurement of stationary and other office equipment for the department.Assisting all the Customer Relation Executives with their day to day work.

Responsible for BIW access and Management information system.Responsible for creating outgoing transmittals, RFI, Technical Submittals, Sample Tags, Site Instructions.Incoming document distribution.Close coordination with both Consultants and Contractors for approvals.Responsible for archiving all drawings and specifications, labeling all hard copy files and drawing racks.Responsible for managing and filing of soft copy files and logging all incoming design/drawings documents.Responsible for QA/QC for all incoming specifications and drawings and scanning information received.Responsible for handling all work related activities assigned from time to time.

Responsibility to provide full secretarial/clerical support to Technical Services, QA/QC, Safety, Design and Drawing Department’s.To ensure that controlled documents are distributed as directed by the QA Manager and Project Managers.To ensure that filing system is kept up to date at all times.Maintaining database of Non-conformance Reports (NCRs) and obtaining status reports periodically in order to track and expedite closure of NCRs.Similarly a database of Customer Complaints, Concession Requests and Internal Audit findings is maintained.Updating training records for all the staff. To ensure that confidentiality is maintained at all times on duty and as well as off duty.Developing Quality Management System documentation.Preparing presentations using PowerPoint.Controlled distribution of Quality System Documentation, Contract Specifications, Drawing and maintaining master registers. Updating registers as and when revised documentation are received and issued.Maintaining of logs under different Project headings.Transmitting documents using Internet and downloading incoming documentation.Coordinate with subcontractors/suppliers for their assessment/pre-qualification to approve subcontractor/supplier for company projects.Also assisted other departments like Administration/Reception/Estimation/Contracts.Also assisted in the MD’s office as and when required.

Handling the EPBAX board with 8 lines and 20 extensionsHandling all incoming and outgoing couriers, mails and faxes.Handling correspondence, telephone, client/customer service, prepare draft proposals.Arranging all necessary documents for business trip, visas, hotel accommodation & air tickets for guests as well as managers.Flight reservations for all office, plant staff and managers.Maintaining personal files of all employees and managers (renewal of Health Cards, Gate passes)Looking after Office Automation & Filing.