Under the supervision of David Zielke, I came into the Tech Services area and learned to not only navigate customer service and stu­dent supervision in a Covid-19 affected campus, I also was able to learn how to run the annual library-wide inventory and am close to successfully finishing my 3rd inventory. I assist in writing institutional and internal policies as well as a departmental processes binder. I also oversee the Trailblazer Reads program with intake of data and with liaison consent, new books are added every semester and awards are given every Spring. Other duties included but are not limited to: running the book bindery, student worker supervision, Library of Congress training for student workers and staff, answering phones, providing data for David to turn in accreditation and inventory reports, periodicals manager, sorting mail, campus-wide communications, Social Media managing, placing maintenance requests, serve on hiring committees as a Diversity advocate and many more. I will be happy to go into more detail as this position has been varied and I have cross-trained in different areas as well, mainly Acquisitions.

Library para in the Technical Services department.

Working as a part time paraprofessional, I opened the school library every morning for students to use. I maintained a tight schedule to make sure needs were met and that all equipment is running smoothly including laptops, printers, desktop computers, wifi, and other media. Deal with different situations and help students and teachers solve issues. Maintain and encourage a flow of books and other media to the students and staff. Worked on materials intake and output.

School Transportation Dispatcher who answers phones for a transportation governmental company. Deal with sensitive information and distribution of monetary value within company. Check numbers and solve problems with customers. Work with areas all over the United States on transportation instructions, medical transport, and trip entry.

Open and close Honors office as a resourceful place for Honors students daily. Communicate to Honors director and Honors students clearly and effectively.. Work closely with students to maintain an on-track profile, advising which courses to take, attending meetings, and helping to put on many Honors events throughout the year.