Eva Schubert Email & Phone Number

Hamburg, Hh, De

Frankfurt, He, De

Deutschland

In my role, I oversee large organizational units with full accountability for personnel, revenue in the two-digit million range, and cost management. My responsibilities include managing customer service teams, logistics, and distribution centres, as well as spearheading strategic talent acquisition and recruiting efforts. I lead and develop 7 direct reports and over 100 employees, focusing on the establishment of sustainable recruiting and talent development structures, including targeted talent promotion programs and optimized onboarding processes.Additionally, I am responsible for comprehensive budget planning, precise revenue forecasting, and the creation of modern communication and organizational frameworks that foster sustainable talent growth and improve overall operational efficiency.

Berlin, Deutschland

Responsible for the strategic leadership and development of employees and managers, overseeing multiple departments including customer service for monographs, subscriptions, journals, and databases across both B2B and B2C sectors. Additionally, I managed logistics operations and led company-wide recruitment efforts. Successfully restructured the customer service department in close collaboration with the works council, resulting in a 50% increase in customer satisfaction by implementing scalable processes. Held full accountability for revenue, cost management, and annual forecasting.

Berlin Und Umgebung, Deutschland

As Head of the international subscription agency siz | service internationale zeitschriften, I led a team of over 20 employees, with full responsibility for managing revenue and cost budgets, while also directly driving sales efforts within the department. I successfully participated in numerous tenders, frequently securing multi-million-euro contracts. A key focus of my role was the ongoing development of the customer software Le2B, including the independent creation of the license management module to efficiently manage both national and global licenses.

Berlin Und Umgebung, Deutschland

As Team Lead of the Import department at siz | service internationale zeitschriften, I rapidly prepared hundreds of proposals in response to the SWETS bankruptcy, playing a pivotal role in driving significant revenue growth for the company. My swift actions and strategic approach were instrumental in capitalizing on new business opportunities during a critical period.

Düsseldorf Und Umgebung, Deutschland

Düsseldorf