Select carriers and negotiate contracts and rates, research ideal shipping techniques and routingPlan and monitor outgoing deliveries, including export operations.Supervise logistics, warehouse, transportation, and customer services.Work with other departments to incorporate logistics with company procedures and operations.Evaluate budgets and expenditures.Update and evaluate metrics to assess performance and implement enhancements.Ensure all operations adhere to laws, guidelines, and ISO requirements.

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.Work closely with the account team to understand the scope of the engagement in order to provide the requisite analysis/information and recommendations to the pursuit and account team.Once the deal is signed, work closely with the transition manager to ensure the right metrics are developed and implemented.Manage the end to end contracting process post signature including support to contract integration, change management, governance activities, up sells and renegotiations.Lead deal teams and represents HP to the customer for Outsourcing deals up to $50m TCVResponsible for assembling all required resources/skills to develop proposal, pursue and win Outsourcing deals.Coordinates all deal team effortsDevelops a deal timeline and ensures that pursuit team meets deal milestones and deadlines.Assists in opportunity qualification and risk assessment.Responsible for validating/endorsing the technical solution for the deal. Works with delivery to assure that solution design can be properly delivered.Leads the pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks.

Handle press sales as in a programmatic approach. Deal accountability (coordination with Supply Chain, Services, back office, GBU, etc.) for revenue recognition, including but not limited to; deal configuration, support sales executive on proposals, approvals, manage the end to end contracting processCoordinate financing with channels, HPFS or 3rd Party Financing companiesReviews and analyzes reports detailing performance indicators, sales trends, and other sales data-related analysis, providing recommendations as appropriateAct as an expert in all tools and process for the entire Indigo organization (CPP, approval process, forecast, SFDC, credit note issuance, invoicing, etc)Early flag of potential issues that could prevent revenue recognitionMaintain forecast ( HW/ Supplies) for the country Manages open order report issues resolution and reaches out to supply chain or factory to determine the source of delay, communicates status and escalates issues as necessary

Handled retail accountsEffectively communicated with and supported sales, marketing, and administrative teams on a daily basisCreated and maintained an organized database to develop promotional salesProvides sales vs projection results by preparing and forwarding sales tracking reportsResponsible for the budget and forecast reportResolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managersProvides product, promotion and pricing information by customer

Collaborates with Servies & Sales Managers to support National and Multinational accountsCoordinates with or leads others functions and organizations to resolve issues as they relate to customer supportManages customers with highly complex issues, including "top-tier" customers (customers with strategic importance and complex relationships)Established operational objectives and work plans and delegated assignments to subordinate membersSupervised a team of 5 members

-Open and maintain customer accounts-Maintain financial accounts by processing customer adjustments-Recommend potential products to management by collecting customerinformation and analyzing customer needs-Handle complaints, provide appropriate solutions and alternatives within thetime limits and follow up to ensure resolution-Go the extra mile to engage customers