Eva Suarez Email & Phone Number

San Antonio, TX, US

San Antonio, Texas Metropolitan Area

San Antonio, Texas Metropolitan Area

Texas South

• Facilitates National Training Programs for frontline new hires and newly promoted managers for COR.
• Supports on-boarding for new COR employees and managers hired into T-Mobile.
• Supports Readiness on-boarding of new COR and TPR Trainers and on-going development needs.
• Partners with multiple groups (cross-functional partners and field leaders) to provide training insights and recommendations to improve performance.
• Build collaborative, cross functional relationships that support Retail and Direct channels.
• Conduct regular store and Retail Training Store visits with COR and TPR field leaders to observe selling behaviors and sales floor expertise.

San Antonio, Texas, United States

• Plan and coordinate business operations in district offices to achieve financial goals.
• Perform resource allocation, workload assignment and schedule management for assigned projects.
• Manage a team of professionals on daily basis to meet or exceed company objectives.
• Identify skill gaps and schedule trainings to team members.
• Address team concerns and provide direction whenever needed.
• Ensure that all business operations are done in accordance with company standards.

• Trained team members in successful strategies to meet operational and sales targets.
• Resolved customer service issues promptly.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Allen, Texas, United States

Be an expert in your respective department and apply holistic knowledge to drive profitable outcomes.Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).Drive positive outcomes of key sales.