Healthcare & Quality Compliance Coordinator
•Coordinated the integration of services and development of acute and long care plans with primary care physicians•Maintained a directory of care providers and community resources for patients and care providers•Maintained documentation of members records in EHR (Electronic Health Records)•Facilitated patient education, engagement and follow-up care •Ensured medical compliance of state & federal guidelines •Ran reports to identify the need for preventive and chronic care services•Catalyst for improvement in performance standards