Radiant Epic certified 2012, 2014 & 2015*Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software* Develops and implements lesson plans and training materials for staff* Provides training for new application users and refresher training * Analyze new functionality in releases to determine use* Provided Go-Live with minimal issues* Lead Change Control and Data Migration analyst for application * Coordinate software updates and changes* Provides leadership, project planning, coordination and day to day direction as needed to complete the assigned project team tasks* Develop and maintain detailed build tracking tools

Supervised (16) clerical staff members in daily functions for scheduling, registration, transcription and front desk* Maintained bi-weekly payroll* Completed yearly employee evaluations and maintained good employee relations, while enforcing hospital policies and procedures* Assisted Imaging Director and Diagnostic Imaging Manager to achieve department objectives

Assisted department management with staff schedules* Provided Scheduling support and maintained imaging scheduling templates* Processed and corrected daily charge reconciliation reports* Maintained general anesthesia daily schedule/PICIS* Provided support to PACS management

Provided courteous patient registration* Imported & Exported Imaging/PACS* Scheduled appointments/Multiple modalities* Processed and corrected daily charge reconciliation reports* Insurance denial corrections* Maintained effective working relationship with other departments/staff

Maintain accurate medical records* Prompt delivery of medical records under strict deadlines* Answer multiple phone lines and schedule patient appointments* Ensure accurate report delivery to referring physicians*Provide courteous patient registration and care*Process insurance and payment corrections*Document control and maintenance in accordance with HIPPA requirements