Eva L. Atkins Email & Phone Number

New York , Ny, Us

• Developed team communications and information for political and health survey calls.• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.• Manage quality assurance programs, including on-site evaluations, internal audits, and customer surveys. (Costco, and Sam's Club sample demonstrator staff)• Resolved communication problems, improved operations, and provided exceptional client and customer support. (United Health Care and Healthy Benefits Plus member support).• Handle over 100 calls per day remotely to address customers inquiries and concerns. (Camp Lejeune, toxic baby food, and farmers loan discrimination claims)• Worked with all kinds of customers to understand needs and provide the best service.• Merchandising- restock, arranged and organized shelves and front lanes to drive product sales. (Fast Mart convenience store)

Boston, Massachusetts, Us

• Collaborated with the manager or owners of the store to define project requirements and deliverables.• Analyzed user feedback to gather input and identify areas required for improvement by taking surveys on the Survey.com app.• A survey merchandiser that makes money on a remote flexible schedule.• Visit local stores and support leading brands by taking pictures.• Merchandising products, setting up promotions, store resets and more.

• Travel to 10 stores throughout the city of Richmond and counties daily.• Trained store personnel on product features to drive sales and increase product awareness.• Planned and implemented product launches and promotions for assigned stores.• Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.• Identified opportunities to increase store sales and developed actionable strategies.• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.• Recorded daily activities for inventory control.• Located needed merchandise in inventory using handheld device software and placed on skids for transport to shelves.

Portland, Maine, Us

• Marketplace, take inbound calls from customers of top direct-to-consumer brands.• Convert shoppers into happy customers by educating them on products and services they have already expressed interest in, and guide them to make good purchase decisions.• The brands that were represented drive sales traffic through television, radio, direct mail, and web advertisements.• The types of inbound sales programs supported include: Business-to-Consumer Sales, Business-to- Business Sales, Upselling and Cross-Selling, Consultative Sales, Account Management, and Anti- Churn and Retention

Glen Allen, Virginia, Us

• Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources. (Kroger Walmart, Lidl and Aldi)• Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection. (Walmart -collect data from all departments)• Enhanced data accuracy by conducting thorough field research and collecting precise data points. (Kroger, Lidl, and Aldi -collect data from the produce department)• Travel to 4 stores daily• Receive an award for one year service

Master In Science In Leadership, Leadership Studies

Bachelor Of Science - Bs, Production Management

Associate'S Degree, Fashion Design