Eva Megawati Bintan Kusuma Email and Phone Number
Lulusan Sarjana Manajemen program studi Manajemen Sumber Daya Manusia (Human Resources) di Universitas Pamulang. Seorang Problem Solver kreatif dengan kemampuan interpersonal yang kuat dan suka belajar hal dan tantangan baru serta mampu bekerja sama dalam tim. Berdasarkan pengalaman saya sebagai Customer Service Staff, saya mampu menangani pelanggan dengan Baik dan saya telah mendapatkan beberapa penghargaan Best Agent Call Center KFC Indonesia dengan pencapaian target order ± 800-1000 pesanan dalam satu bulan dan Best Quality sebagai Customer Engagement Champion Haier Juni 2023. Saya juga merupakan individu yang berpikiran maju yang tertarik pada pengembangan diri, Sumber Daya Manusia, dan Layanan Pelanggan (Customer Service) Saya terbuka untuk eksplor pekerjaan di industri lain, khususnya Human Resources
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Staff Doctor RelationKlinik LaminaJakarta, Id
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Admission StaffKlinik Lamina Aug 2024 - PresentArea Dki Jakarta• Verify patients who have registered online and offline• Check patient data on Trust Medical app • Enter data into the system and prepare patient Medical Records and check the doctor's practice schedule• Provide clinical services from the time the patient arrives to register until the patient completes the consultation -
Customer Service OfficerHaier Sales Indonesia (Aqua Japan) Jun 2021 - Apr 2024Area Dki Jakarta• Serving questions asked by customers or prospective customers• Receive complaints or other suggestions from customers via WhatsApp, Live Chat, Email and Message • In addition, make outbound calls to customers to ask for opinions about improving services with scode tasks• Providing appropriate and fast solution for every complaint submitted by customers• Identifying and Escalating Priority Issues• Documented all the customers data and complaints -
Call Center AgentKfc Indonesia May 2015 - Dec 2020Area Dki Jakarta• Answering call and listening for the customers complaint • Giving an appropriate problem solving• Follow up case• Inform and offer products that are currently on promotion to increase store sales• Documenting all calling information according to Standart Operating Procedures -
Customer Care RepresentativePusat Pengelolaan Dana Pembiayaan Perumahan - Kementerian Pekerjaan Umum Dan Perumahan Rakyat Jul 2020 - Sep 2020Area Dki JakartaHandle incoming calls, provide advice and input on any complaints from Developers and Debtors of Government subsidized housing and explain the steps to use the Si Kasep and Si Kumbang application
Eva Megawati Bintan Kusuma Skills
Eva Megawati Bintan Kusuma Education Details
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Frequently Asked Questions about Eva Megawati Bintan Kusuma
What company does Eva Megawati Bintan Kusuma work for?
Eva Megawati Bintan Kusuma works for Klinik Lamina
What is Eva Megawati Bintan Kusuma's role at the current company?
Eva Megawati Bintan Kusuma's current role is Staff Doctor Relation.
What schools did Eva Megawati Bintan Kusuma attend?
Eva Megawati Bintan Kusuma attended Universitas Pamulang.
What skills is Eva Megawati Bintan Kusuma known for?
Eva Megawati Bintan Kusuma has skills like Microsoft Office, Management, Microsoft Word, Contact Centers, Social Media, Microsoft Excel, Multitasking, Human Resources, Customer Service, Microsoft Powerpoint.
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