As Head of Customer Success, I help our clients at Rogue Divisions achieve their goals by ensuring they get the most from our full-stack content strategies. I build strong relationships, provide personalised support, and guide clients from onboarding through renewal. My focus is on understanding each client’s needs, enhancing their experience, and driving measurable results. Committed to being a trusted adviser, I ensure our clients thrive with our innovative and data-driven media solutions.

Manage the retail team and daily operations of this exclusive retail store. Continuously develop customer relationships, organise promotional events and optimise inventory to ensure we exceed revenue targets.

Cross functional responsibility driving sales, boosting marketing engagement while delighting customers

Co-Founded this Ferrari fan club which offers paying members exclusive VIP experiences. Organised European F1 track days, factory tours and regular social events as well as sourced and distributed Ferrari merchandise as part of the annual subscription. Grew membership subscriptions to become the largest UK Ferrari fan club in 12 months.

Significantly grew membership sales which impacted the top line at speed!

DealMaker is a ground-breaking application, powered by a revolutionary new patented search matching engine. It enables anonymous multi-directional live exchanges between buyers and sellers, presenting every offer (buy or sell) simultaneously to every counter-party in the market, in real-time. No other Internet negotiation technology has ever come close to achieving such complete transparency. Highly configurable deals for products such as new and used cars, computers, and even the most demanding globe-trotter travel arrangements could now be negotiated right down to the last penny, all in one place online. DealMaker ensures that every deal meets the most exacting requirements of all counter-parties and intermediaries.

Identified and communicated with key decision makers to penetrate new markets. Fully responsible for driving and facilitating all activities directly related to generating new business.