Eva Garcia Fernandez Email & Phone Number

Berlin, DE

Berlin, Germany

Berlin, Germany

Current Projects:SAVEPAD (https://savepad.app/)Working with the product and developer teams on a real-time collaborative resources repository mainly for marketing and design teams, available as a mobile app, browser app and native desktop app with OS integrations. Analysing user research data, creating wireframes and high-fidelity prototypes, refining UI.

Berlin, Germany

· Reworked the company's website, improving the visual design and writing new content, and managed marketing content for social media (Facebook, Twitter, LinkedIn) and advertising campaigns in specialised press.· Increased the number of qualified leads through commercial prospecting and improved email marketing strategy.

Berlin, Germany

· Delivered exceptional customer service by prioritasing emergency issues and developing workarounds to solve problems quickly.· Supported customer questions and issues via email, chat and calls, by gathering data, analysing needs and implementing best solutions. · Evaluated customer issues and caller trends to determine areas of improvement and implement.

Toulouse, Occitanie, France

• Managed the fleet of vehicles of the French national gas and electricity company in Toulouse at logistical, administrative and technical levels.
• Identified problems and opportunities for improvement and implemented corrective actions to maintain optimal fleet performance.
• Prioritised emergency calls and developed solutions quickly to keep the workflow uninterrupted in a safe and efficient manner.

Toulouse, Occitanie, France

• Provided expert-level technical support to clients, offering the best solutions in the water treatment sector, from project creation to execution control.
• Prospecting for new clients, development of long-term relationships, negotiation of tenders and contractual conditions.
• Provided after-sales support to ensure providers and customer's satisfaction.

Montans, France

• Coordinated and managed forestry works for the transformation of wood into bioenergy (Biomass).
• Prospected new customers and developed commercial agreements for the purchase/sale of wood.
• Created technical documentation, plans, budgets, and supporting information.

France, Spain

• Managed and coordinated forestry works for the French and Spanish national electricity companies, supervising several teams simultaneously.
• Created tenders for forestry and civil works, technical and economic reports, environmental impact studies, mapping and budget planning.
• Developed excellent relations with clients and team members, and achieved on-time project completion through early problem solving and constant efficiency optimisation.

Léon, Spain

• Identified and documented occupational safety hazards discrepancies and made recommendations for corrective action.
• Gathered and analysed information to develop solutions or alternatives to resolve violations or non-compliance issues.
• Conducted health and safety training for workers and personal in different company sectors.

León, Spain

• Control of pests, phytosanitary status and recommendation of environmental measures
• Prospecting, sampling, database registration

Ux Design Program

Intensive program specialising in UX fundamentals and methodology, including user research and strategy, information architecture.

Certification Of Interface Design (Ui)

Intensive interface design course with a focus on visual tactics: Typography, Layouts, Colours, Style, Imagery, Elements, Figma.

Degree In Higher Technological Training As "Environmental Pollution Expert", Environment Engineer

Process engineering for wastewater treatment, contaminated soils, air and noise pollution, waste recovery and treatment (methanisation.

Master’S Degree In Occupational Risks Prevention

Specialised in Safety/Hygiene/Ergonomics and Psychosociology. Preparation of prevention plans and risk assessments.

Degree In Forestry Engineering, Environment Engineer

Graduate as Forest Engineer. Acquired knowledge: topography, forestry, technical drawing (Autocad, GIS), botany, zoology, environmental law.