Eva Godefroy Email & Phone Number

The Hague, South Holland, Netherlands

• Greet and assist guests with check-in and check-out procedures, providing information about local attractions.
• Handle phone and email inquiries, ensuring prompt and courteous responses.
• Prepare and serve a variety of coffee beverages, maintaining a clean and welcoming café area.
• Manage reservations and maintain accurate records of guest stays.
• Monitor and restock inventory and supplies for the barista station to ensure efficiency.

Málaga, Andalusia, Spain

• Enhanced communication and interpersonal skills while assisting diversepassenger groups.
• Enhanced boarding efficiency, showcasing adaptability and effectiveproblem-solving skills.
• Provided exceptional customer service, ensuring a positive experience forall passengers.
• Conducted thorough preflight procedures, demonstrating attention todetail and adherence to safety protocols.

Limassol, Cyprus

• Addressed customer inquiries, provided information about available drinks,and made recommendations.
• Regularly cleaned and sanitized bar equipment and work surfaces.
• Engaged with customers, creating a friendly and sociable atmosphere withinthe bar.
• Communicated effectively with the team to ensure a coordinated andefficient workflow.

Limassol (Lemesos), Cyprus

• Improved data accuracy by collaborating with the Back Office, leading to a 5% error reduction.
• Monitored employee-client communication, emphasizing quality control and compliance.
• Assisted in coordinating operational activities for legal compliance.
• Contributed to the preparation of policies, procedures, and reports.

Chenôve, Bourgogne-Franche-Comté, France

• Managed phone inquiries, addressing customer queries promptly and effectively.
• Enhanced customer engagement through well-maintained shop floor, contributing to increased sales.
• Conducted face-to-face meetings, showcasing interpersonal skills and relationship-building abilities.
• Prepared and delivered clear quotes for industrial projects.

Saint-Apollinaire, Bourgogne-Franche-Comté, France

• Drove a 15% boost in customer retention across the three departments undermy responsability through adept handling customer quotes and contractrenewals.
• Improved team productivity by efficiently managing commercialrepresentatives' daily schedules and appointments.
• Analyzed, processed and updated invoices, ensuring error-free transactions.
• Improved customer experience through enhanced communication andcollaboration with various departments.

Higher National Diploma In Negotiation And Customer Relations, Business/Commerce, General

120 Hours Tefl Certification

TEFL Certified | Equipped with a 120-hour Teaching English as a Foreign Language (TEFL) certification, acquired in November 2023..