Eva Lambert-Smith Email & Phone Number

United Kingdom

South East, England, United Kingdom

- Leadership responsibility for customer, corporate and employee communications strategy, media relations, public affairs, digital channels, social media, events, brand and design. - Strategic advisor to the Executive and wider leadership team.- Communications strategies to align with corporate ambitions.- Public affairs and engagement strategies to build trust amongst stakeholders.- Proactive media relations, thought leadership and events to ensure organisation is front of mind with a range of opinion formers and media.- Brand presence and awareness around new housing developments and major regeneration projects. - Managing reputation in a highly political, scrutinised sector.- Created and implemented the brand and communications strategy through merger.- Production of annual and ESG Reports bringing in new content marketing platform to transform reach, accessibility and data-driven insight. - Regularly deliver employee events for up to 1,000 colleagues, leadership conferences and have transformed internal communications with monthly online Teams Live broadcasts.- Created winning award entries to increase profile and brand awareness. Examples relate to employee wellbeing, customer service and housing association of the year. - Regular reporting to track annual targets for media coverage and customer communications.In addition, I chair VIVID’s employee Diversity and Inclusion Group.

Hampshire

- Appointed as the organisation’s first in-house PR and communications professional. Built a team of 6 covering internal, customer and corporate communications.- Promoted to “Head of” and senior leadership team in 2010.- Led the creation of new brand and communications on the consolidation of the group structure.- Created the concept of an annual “Housing Forum” event to discuss and debate sector issues with high profile industry figures and influencers.- Transformed the level of positive local media coverage, building strong relationships with reporters.- Introduced social media strategies for Facebook, Twitter, LinkedIn and Instagram accounts.

- Managed the agency’s largest business-to-business clients including KPMG and Lloyds TSB Commercial, as well as commercial property, and housing sector clients.- Organised county business awards and sponsorship.- Promoted to Account Director in 2001.

Winchester

Cipr Post-Graduate Diploma, Public Relations

Ba (Hons), Business

Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services

Gcses And A Levels

A levels: Maths, English Literature and Geography