Eva Li Email & Phone Number

Brisbane, Queensland, Australia

• I played a key role in communicating and supporting international students in their study stages, leveraging client relationship management skills to support international students' study lives in Queensland.
• Delivered comprehensive, professional guidance to international students including study plans, academic institution applications, visa lodgment, and migration pathways through multiple digital platforms and walk-ins.
• Offered support to international students and their families, aiding in informed decision-making for their educational and migration journey and tailored advice based on individual academic and personal objectives.
• Handled administrative duties and managed data of international students, such as fee payment, visa situation, follow-ups, and application feedback to ensure alignment with personal goals and regulatory requirements.
• Contributed to international students’ events such as orientation week, graduation week, and hiring events to provide high-quality student experiences.
• Track record of international students' needs and personal goals with customer management tools to regularly follow up with updated policy analysis to engage with potential clients.

Beijing, China

• I focused on client relationship management and social media content creation. My main tasks included communicating and social media content creation, event support, and brand awareness building.
• Grasped brand narratives and core values, driving brand awareness through meticulously crafted PR campaigns and dynamic social media strategies.
• Tailored content and created weekly content calendars across digital platforms using client materials to effectively showcase products and engage prospective customers and followers.
• Provided comprehensive support for social events, including structuring events, creating event decks, drafting anchor scripts, tracking attendance, and offering on-site assistance.
• Engaged with potential customers across multiple channels, promptly addressing inquiries and enhancing their understanding of products and services.
• Collaborated with internal and external stakeholders, including clients, social influencers, and vendors, to produce captivating social content that resonated with target audiences.

北京市， 中国

• I focused on the WeChat Mini Program and WeChat Public Platform content creation, as well as the internal communication sectors. My main tasks included preparing a weekly social content calendar, and weekly WeChat Mini.
• Developed detailed product sheets for Caterpillar excavators, delving into product features and conducting comparative analyses of various CAT excavator models to create engaging social media articles.
• Formulated and oversaw a content calendar for the WeChat Public Platform, strategically featuring CAT excavators and crafting compelling narratives about excavator operators.
• Upheld the program’s quality, overseeing the application process, collating data, and summarizing monthly registration statistics to ensure smooth operations.
• Engaged in brainstorming sessions and supported event coordination efforts that enhanced the WeChat Mini Program’s user base and engagement.

Melbourne, Victoria, Australia

• I played a key role in maintaining digital media platforms and communicating with international students. My main tasks included providing study plans, creating social content, and assisting in student-related events.
• Delivered professional and precise advice on study plans, academic institution applications, enrolment support, and graduation preparation, ensuring a comprehensive support system throughout their educational journey.
• Crafted a weekly content calendar focused on international students, featuring university and major recommendations, detailed study plans, and university policy analysis. Successfully generated original content that.
• Collaborated with the marketing and international consultant teams by providing feedback from international students; Assessed and responded to student needs and preferences, facilitating tailored consultations and.
• Assisted and supported student-related events including O-week promotion, and graduation ceremony preparation, to ensure international students have support through different study stages.

Beijing City, China

- Conducting thorough research on assigned topics, including current events, cultural events, and relevant background information.- Conducting interviews with sources, including experts, celebrities, and individuals involved in news stories.- Transcribing interviews and organizing notes for use in articles or broadcasts.- Writing news articles, feature.

Master Of Arts - Ma, Communication And Media Studies

Bachelor Of Chinese Language And Literature

Master Of Arts - Ma, Communication And Media Studies