Evaline Mugo Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

Nairobi County, Kenya

Nairobi County, Kenya

Nairobi County, Kenya

Nairobi County, Kenya

Synovia Education is a distinguished educational consultancy firm dedicated to guiding students towards successful academic pursuits abroad. Renowned for its comprehensive services, Synovia Education offers personalized assistance throughout the entire process of studying overseas. Synovia Education specializes in providing educational opportunities primarily in Schengen countries, with a focus on destinations such as Spain, Switzerland (Geneva) and Germany. However, its services are not limited to these regions, as it also offers support for students interested in studying abroad in countries like Australia, Canada, New Zealand, Scotland, Ireland, and many others.At Synovia Education, I assumed the responsibilities of coordinating office activities, maintaining the company calendar with an exceptional 98% accuracy rate, thereby ensuring efficient scheduling and organization. My efforts in student recruitment and conversions were highly successful, resulting in a remarkable 25% increase in enrolled students through targeted outreach and personalized support. Additionally, I oversaw the student and visa application process, achieving a notable 30% reduction in processing times and ensuring the timely submission of all required documents. Through comprehensive student counseling services, I facilitated a significant 20% improvement in student satisfaction and retention rates. Furthermore, I collaborated closely with team members to streamline processes and enhance customer support, ultimately contributing to a commendable 15% increase in overall office productivity.

Nairobi County, Kenya

Rutega Education Services is a dynamic and innovative educational consultancy firm dedicated to providing comprehensive support and guidance to students pursuing higher education opportunities abroad. I orchestrated office operations to ensure seamless workflow and productivity, resulting in a 20% increase in efficiency. With meticulous attention to detail, I handled student applications, processing an average of 100 applications per week with a 95% accuracy rate. Spearheading student conversions, I implemented targeted strategies that led to a 30% improvement in conversion rates. Additionally, I managed visa applications, successfully processing 90% of applications within stipulated timelines and reducing processing time by 25%. Furthermore, I maintained and updated the office database by using Dropbox, ensuring data accuracy and accessibility, which contributed to a 70% improvement in data management efficiency.

Nairobi County, Kenya

3M Overseas Education Advisory Centre stands out as a premier consultancy specializing in guiding students towards international educational opportunities. 3M assists students in navigating the complexities of studying abroad, offering expert advice and support throughout the application process. 3M Overseas specializes in facilitating educational opportunities in several countries, including Australia, Canada, the USA, the United Kingdom, Germany, and Finland.During my tenure as a Customer Support Officer at 3M Overseas Education Advisory Centre, I played a pivotal role in student recruitment and placement, overseeing a range of responsibilities that significantly impacted our success metrics. Through personalized student counseling and expert assessment techniques, I achieved a notable 20% increase in successful student placements. Furthermore, my keen eye for identifying and recruiting high-quality students contributed to a commendable 15% improvement in student retention rates. Leveraging both online and offline marketing strategies, I successfully boosted inquiries from academic institutions and prospective students by 25%. Additionally, I maintained a meticulously organized database of recruited students, ensuring accurate tracking and streamlined communication processes, resulting in a notable 30% reduction in administrative errors. Overseeing the entire student recruitment process, from application assistance to visa guidance and accommodation booking, I ensured a seamless experience for students and families, ultimately achieving a remarkable 95% satisfaction rate.

Karen, Kenya

Pets Paradise Kenya is a premier destination for pet lovers and enthusiasts, offering a comprehensive range of products and services catering to the needs of pets and their owners. With a commitment to excellence and a passion for animals, Pets Paradise Kenya provides a one-stop-shop experience for all things pet-related.In my previous role as the office coordinator, I managed a diverse array of activities and operations, which involved supervising administrative staff and delegating tasks to ensure optimal performance. My responsibilities encompassed managing office inventory, placing orders as required, and conducting weekly physical stock counts to rectify any discrepancies. Additionally, I handled the organization and filing of office documents and extended a warm welcome to all clients who visited our office, providing assistance as needed. Furthermore, I was tasked with managing and overseeing the work completed by our social media assistant, ensuring tasks were carried out efficiently and effectively.

Nairobi, Kenya

Chicken King Kenya is a renowned fast-food chain specializing in delectable chicken dishes, catering to the tastes of customers across the country. With a commitment to quality and flavor, Chicken King offers a diverse menu featuring various chicken options, from crispy fried chicken to succulent grilled selections.As the assistant manager, my responsibilities were to supervise staff, provide training, and manage recruitment processes. Additionally, I handled administration tasks and paperwork to ensure smooth operations. I focused on making continuous improvements to the business and developing the restaurant's offerings. This involved producing staff schedules, overseeing the opening and closing procedures of the restaurant, and addressing customer inquiries and complaints. Moreover, I was responsible for monitoring stock levels, ordering necessary supplies, and managing supplier payments. Furthermore, I actively engaged in promoting and marketing the business to attract and retain customers.

Nairobi, Kenya

As a Marketing Executive at the Village Market Management Office under GreenHills Investments, I not only executed marketing strategies but also fulfilled the roles of a customer service officer. I diligently assisted and welcomed all Bonus Card clients, ensuring their satisfaction and engagement with our services. This included promptly addressing and resolving customer complaints under my supervision, reflecting our commitment to delivering exceptional customer service. Additionally, during Bonus Card campaigns, I efficiently supervised staff to optimize their performance in achieving campaign objectives. Furthermore, I meticulously planned, directed, and organized various promotional campaigns and events, aligning them with our marketing strategies and objectives. Through these efforts, I contributed to building and maintaining positive customer relationships, nurturing loyalty and trust among our valued clientele.

Diploma In Business Administration, Business/Commerce, General

Certificate In Counseling Psychology, Counseling Psychology

Certificate In Foundation In Business Information Technology, Business, Management, Marketing, And Related Support Services

Diploma In French Language, French Language And Literature

International Certificate Of Education