Virtual Assistant with experience in marketing including website management, database administration, social media management, exhibition & event organisation, supplier and agency management.Proof reading and light editing as well as general admin.Helping people use their LinkedIn profile for career progression, job hunting and networking.

Managing marketing, business development and customer support- blogging, editorial & speaking opportunities- exhibition management (pre-event organisation, managing the stand, post-event follow up)- managing lead follow up process & business development team- marketing collateral- social media management (mainly LinkedIn and Twitter)- website content management (Avada, Elementor and custom theme)

General VA and marketing tasks, LinkedIn and Twitter, proof reading.Coordinating the creation of a website for Learning Changemakers incl agency management.

Mainly translations German - English, proof reading and light editing. Also some LinkedIn support.

L&D Mastermind community management, website updates, social media management (LinkedIn, Twitter, Facebook), coordinating webinars, creating events on Zoom.

The Seeds of Change work with horses to help people develop their potential through equine facilitated learning (EFL).My role is the development, marketing and promotion of the Seed of Change's expertise through their social media channels.

General marketing management including:- social media marketing (setting up channels, regular updates)- PR (coordinating feature article contributions, magazine interviews, guest blogs, speaking opportunities for Paul Matthews)- exhibition management (organising exhibition attendance prior to shows, stand duty)- marketing collateral developmentBusiness development:- exhibition lead follow ups- general customer relations

Ongoing marketing projects and support including social media and exhibition managment.

SpaFinder is the world’s largest spa media, marketing, and gifting company, SpaFinder connects millions of wellness-focused consumers with thousands of spas worldwide.I was responsible for the development and management of the SpaFinder network of day, medical and stay spas in Germany, Austria and Switzerland. My focus is the expansion of the existing gifting and corporate network, bringing SpaFinder gift vouchers to the incentive and reward markets as well as developing the retail side of the business.

- Group Communications and Campaign Management including creation of a tracker for strategic development plans across UK schools, regular updates and reporting as well as coordination of activities with the schools admission managers and marketing agencies- Cognita website content management- Development and implementation of relevant website enhancements to support group wide admissions for Cognita UK schools- Design and Marketing Agencies management ensuring that appropriate standards are maintained- Marketing Projects as directed by the Marketing Director in support of group wide recruitment and retention goals- Corporate marketing budget, tracking of invoices against pre-planned expenditure

Account Management – point of contact for client, managing communication, attending meetings with client and other agencies, finalising Statements of Work for sign-off, data team and quality assurance resource coordination, putting in place of support contract for bespoke database.Project Management – managing internal user acceptance testing (UAT), raising bugs, investigating issues and testing resolutions, for the successful data transition for the Vauxhall Vehicle Configurator and go-live of the new Vauxhall website. Planning and coordinating resources for new model year data updates.Automotive Database Assistant – researching, reworking and inputting vehicle data into a bespoke database for Vauxhall UK as well as data spreadsheets for database import, responsible for the accuracy and appearance of all information on all relevant systems and Vauxhall website.

The main purpose of the role is to carry out various background checks for job applicants who wish to work with children and vulnerable adults using both corporate and specialised systems, accurately inputting data, collating research and analysing information, giving an opinion by informed decisions upon information gathered from computer and manual records.

CITI operate as an independent centre for excellence, integrating academic research with pragmatism to provide leading expertise in implementing strategy and change through programme, portfolio and project management.Main roles and responsibilities include:· Client engagements management - over £1m sales target per annum for 10+ clients from the public and private sector regarding every aspect of in-house education and consultancy.· Marketing & sales - management and implementation of the CITI marketing activities allocated to deadlines and budget including direct marketing campaigns for open courses and in-company training solutions, using a newsletter design tool (Newsweaver), to maximise lead generation and sales conversion including database purchases, uploads, campaign analysis.

During this three month contract I was supporting the Supporter Development Manager, managing selected aspects of direct mailing campaigns. This included the development of mailer packs, taken from the initial design to print, writing agency briefs, agency liaison, proof reading, internal feedback & approval process.

Ionix Group and its main subsidiary AV Technology (AVT) provide engineering consultancy and services to a wide range of companies offering full range of asset management / integrated maintenance solutions. The role reported directly to the Managing Director with total responsibility for across the board marketing.Key management and marketing responsibilities:· Corporate Branding – new website development, brochures, corporate clothing, promotional items and 30th company anniversary programme.· PR – managing external PR agent & copywriter and internal sources to ensure editorial coverage of all services and full consultancy range, mostly through technical articles placed in relevant maintenance and industry sector publications. Maintaining press cuttings folder for staff and visitors.· Event Management – organising exhibition stands including development of visuals, logistics, marketing collateral, and 30th company anniversary staff event on time and budget.· Direct Marketing Campaigns – developing mailers and relevant database, sending mail shots, managing the external telemarketer to arrange sales meetings and reporting on the outcome of the campaigns.· Customer Relations Management (CRM) - managing prospect and customer data on Maximizer, reporting and analysis of ongoing sales campaigns. Internal training & support for CRM users.· Marketing budgets – compiling the annual budget, obtaining quotes, comparing cost and quality to achieve cost savings, raising purchase orders and spending sign off.· Management reporting – provision and analysis of Key Performance Indicators (KPIs)· Internal communication – intranet, staff newsletters & town hall meetings.

The role required me to work with people from very different backgrounds and cultures, managing the local staff and ensuring our national and international clients had a memorable experience.Typical tasks included: · Reservations, quotes, bookings, guest registration forms, invoicing· Flight schedules for Nyika Safari Company’s private plane· Assisting with preparation for travel trade shows (Indaba SA / World Travel Market UK)· Horseback guiding, game drives, guide/hostess on guided overnight hikes, hosting clients at Chelinda Lodge

This role included all the usual tasks of a PA, eg management of diary, appointments & internal meetings, general organisational arrangements including travel.Other tasks and projects:- Communication with DaimlerChrysler AG in Berlin and Stuttgart and other countries.- Preparing agendas, producing presentations, taking minutes and executing action points in Management Meetings.- Managing three Team Assistants in the IS department.- Creation & implementation of a procedure for managing supplier enquiries.- Organising Team Meetings and Events incl IS Market Place, Lotus Notes Lunch & Learns.

PA support to Managing Director Mercedes-Benz CharterWay / Director Commercial Vehicles DaimlerChrysler Services as well as secretarial support to the Mercedes-Benz CharterWay Management and the Commercial Vehicle Department at DaimlerChrysler Services. Key tasks for both the above included diary management, travel and meeting arrangements, taking of minutes in management meetings, actioning of specific points arising, producing slides / presentations.The role also included supervision of office administration (staff of 1).Other tasks and achievements:· Lotus Notes training to new employees, administration of distribution lists, plus general support· Business Partner Satisfaction Surveys: definition and implementation of two surveys (Dealer Network and Staff). This also included the analysis of returned questionnaires and the subsequent preparation of results for presentation.· Corporate event organisation (as member of designated teams): the successful DaimlerChrysler Services UK Ltd 10th Anniversary celebration, Mercedes-Benz CharterWay Christmas festivities, teambuilding and other company events.· Production of the monthly staff newsletter, incorporating individual reports and news items from different departments.· Revision and subsequent implementation of the customer complaint procedure.

3 year secondment as member of the set up team sent from the UK's sister company, Mercedes-Benz Finance Ltd).· Secretarial support to the General Manager Finance, Management Team and Department. Key tasks included diary management, travel and meeting arrangements· Electronic transfer of funds on a daily basis.· Member of Customer Services as well as Lotus Notes user groups· Compiling and editing the documentation for the Board Book for the biannual Board of Directors Meetings

Secretarial support to the Commercial Director and Management as well as administrational support to the Sales & Marketing Team.