Working as a Customer Relationship Manager and a manager, making sure that our clients are happy, that we have enough items in stock, shipping out orders, contact with clients and suppliers.Working daily in SalesforceSalesforce, CPQ, purchasing, exportation, Rootstock, clients, teamwork, Microsoft office

As a Strategic Support Consultant 2:- I support and act as a technical account manager for our Global clients, such as Randstad, Manpower and Adecco in the Nordics and in BeNeLux. - I provide dedicated support to build relationships with my clients and cross-functional partners. - Guiding my clients to use Recruiter in the most efficient way and troubleshoot with them if needed. - Phone- and video client calls with educational content. - Provision large accounts set-up, consolidation, add-ons and renewals.- Handling technical escalations and informing clients about resolution time.- Been trained on Sales Navigator and also part of the flexteam to support the strategic sales navigator clients and back up for the EMEA partner.- Responsible for teaching the global team on a new business operative system.

As a Strategic Support Consultant:- I support and act as a technical account manager for our Global clients, such as Randstad, Manpower and Adecco in the Nordics and in BeNeLux. - I provide dedicated support to build relationships with my clients and cross-functional partners. - Guiding my clients to use Recruiter in the most efficient way and troubleshoot with them if needed. - Phone- and video client calls with educational content. - Provision large accounts set-up, consolidation, add-ons and renewals.- Handling technical escalations and informing clients about resolution time.- Been trained on Sales Navigator and also part of the flexteam to support the strategic sales navigator clients and back up for the EMEA partner.

As a Talent Solutions Support Specialist I work with our Nordic corporate clients to help them achieve their hiring and employment goals by leveraging LinkedIn's corporate recruiting solution.- Guiding our corporate customers with their Recruiter subscription- Assisting and collaborating with our internal sales organization- Interacting with clients via email and telephone- Responsible for our Nordic and back up for Dutch and French customers

- Develop expertise on a variety of LinkedIn’s products and features. Assist Swedish and English speaking members with product information and site navigation - Support members on technical issues using advanced trouble-shooting skills- Effectively identify problems and issues by performing relevant research using appropriate tools- Establish effective working relationships across multiple departments

Daily phone- and e-mail contact with customers in French, English, Swedish and Dutch. Using CRM system, Jeeves, and administrating webshops. I was the main point of contact for these customers in our customer service team; Saint Laurent, Puma, Mercedes AMG Petronas, Mazda and Skanska. Registering orders in Jeeves and tracking orders for customers. Customers asked for the prices of items, the availability of the items and when their current order was going to be delivered. I was handling and resolving complaints from frustrated customers but also helped happy customers. Worked closely with the Key Account Managers.

Created and sent newsletters.Updated a web shops with pictures and texts Helped to build up a web shop with texts, pictures and content Used business system Jeeves daily Had contact with customers regarding the web shops and the newsletters Helped the key account manager to promote and sell our products.

Created different reports in SAP for all Volvo companies, guided customers in our different systems, used SAP daily.

Registered orders for users, guided customers in our different systems, booked transports and daily mail and phonecontact with customers in French, English, Swedish and Dutch.