Evan Alexander Email & Phone Number

As a Technical Service Engineer for Electrical Steels, I provide comprehensive support to both OEM and Industrial electrical steel stamping facilities, drive product trials and improvements, manage quality concerns, and contribute to material development, all while ensuring customer satisfaction and adhering to industry standards. #TechnicalServiceEngineer.

• The primary function of this position is to be responsible for the implementation of the selling activity for ArcelorMittal’s mechanical tubing products. This position will interface between the various North American.
• Present ArcelorMittal’s tubing products and services to the market. Solicit and secure business from existing and prospective customers. Identify opportunities for growth.
• Service existing accounts on a consistent basis to ensure product satisfaction.Establish and maintain long-term business relationships with customers.
• Coordinate customer requirements with commercial and manufacturing locations to insure timely delivery, price, quality, and service.
• Train and educate customers on the types of products manufactured by ArcelorMittal and their potential applications.
• Train and educate division personnel on customer requirements and end-use applications.Secure market information and prepare reports as required to meet corporate objectives.Product development.

Columbus, Ohio Metropolitan Area

• Develop material and processing parameters to efficiently achieve desired end-product properties and attributes based upon end customer specifications
• Provide metallurgical expertise in the dispositioning of non-conforming material
• Participate in corrective action teams and facilitate root cause analysis
• Support testing laboratory through test standard interpretation, procedural development and auditing, and test equipment selection due diligence
• Interact with customers and suppliers in support of development and/or investigative problem-solving of supplied products
• Lead product development projects with end goal of improving internal processing and customer satisfaction

Columbus, Ohio Area

• Effectively manage nonconforming product detection platforms with algorithm-based vision systems and x-ray gauge software, resulting in improved customer satisfaction by proactively identifying and disposing of.
• Manage supplier quality by promoting continual supplier improvement through investigation of chronic issues and clear communication of trending quality issues to all necessary internal and external teams
• Improve customer satisfaction by carrying out corrective action investigations using root cause analysis tools, relationship building, and reducing the rate of nonconforming material
• Lead plant audit program by conducting internal audits, managing QMS software and co-leading successful 3rd party external recertification audit
• Support plant production by implementing quality focused process improvement initiatives based on data and pattern recognition, and by disposition defective material efficiently while understanding context of scope and.
• Develop transformational innovative process improvement solutions across many functions including safety, quality, production, performance measurement, transformation, and more (See attached for select Innovation.

Worthington, Ohio

• Developed and performed detailed DOE to improve toughness testing protocol of diamond tipped tooling
• Created Excel software using VBA code for plant wide use which improved toughness test efficiency by 50%
• Built test model using a Weibull distribution to determine goodness of collected data to inform decision making
• Carried out dozens of toughness tests on different diamond tooling products to populate database
• Implemented force sensors and accelerometers to gain understanding of the physics of the toughness test
• Improved written and verbal communication skills through weekly presentations as well as a final report and presentation to company leadership

Worthington, Ohio

• Studied failure mechanisms of tungsten carbide dies used in high temperature high pressure pressing
• Designed thermocouple cells used to study the temperature profile of tungsten carbide dies during pressing
• Introduced the use of inclinometers on some presses to reduce tooling failure - Potential $200k savings combined from all 3 projects from improved tooling life
• Communication abilities dramatically improved, worked with many levels of employees, Improved Excel data analysis and interpretation skills
• Improved written and verbal communication skills through weekly presentations as well as a final report and presentation to company leadership

Worthington, Ohio

• Improved efficiency and quality of wire EDM machining of polycrystalline diamond products
• Enhanced the quality control protocol and yield of GCA and Oxygon furnaces
• Potential $130k savings combined from both projects from improved machining efficiency and higher furnace yield
• Developed skills in Minitab, excel, communication, and teamwork
• Improved written and verbal communication skills through weekly presentations as well as a final report and presentation to company leadership

605 South Front St. Columbus, OH

Worked in the corporate office as a digital marketing intern. Responsible for building and designing websites for each individual Red Roof Inn property to optimize organic search results. Collaborated closely with the design and digital team to devise a digital marketing strategy to increase hotel bookings. Created a form submission system to streamline.

Bachelor'S Degree, Materials Engineering

Engineering

Activities and Societies: Divison 1 Tennis - Lafayette Leopards Mens Tennis Team

High School