Evan Batten's Location
Kansas City, Missouri, United States, United States
Evan Batten's Contact Details
Evan Batten work email
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Evan Batten personal email
n/a
Evan Batten phone numbers
About Evan Batten
Evan Batten is a Senior Solutions Engineer at Amplitude. He possess expertise in advertising, marketing, leadership, management, customer service and 29 more skills.
Evan Batten Work Experience Details
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Senior Solutions EngineerAmplitude Jun 2023 - PresentSan Francisco, California, UsAmplitude is a leading digital analytics platform that helps companies unlock the power of their products. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. -
Senior Solutions Engineer, CxOracle Dec 2021 - Jun 2023Austin, Texas, Us- Focused on Oracle CX solutions with an emphasis on Oracle Commerce- Developed and delivered high quality Oracle Commerce presentations and demonstrations- Aligned cross-functional groups to create a holistic approach to provide digital transformation to customers- Delivered product training for newly hired sales associates to generate better prospect qualification and solution knowledge- Created enablement program for Oracle Content Management where other Solutions Engineers can complete the course and have the knowledge to deliver a high-level demonstration -
Solutions Engineer, CxOracle Jul 2020 - Dec 2021Austin, Texas, UsPresales Solutions Consultant working with both clients and net new prospects to modernize their customer experience. Focus on Sales, Service, Marketing, and Commerce solutions.
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Solutions ConsultantSap Concur May 2019 - Jul 2020Bellevue, Wa, Us- Delivered demonstrations for all SAP Concur services & solutions- Met with prospects to identify their challenges and understand their pain points- Strategized with sales team members to identify the most effective approach that will result in the prospect buying SAP Concur’s services & solutions -
Integration ConsultantSap Concur Apr 2017 - May 2019Bellevue, Wa, Us- Subject Matter Expert for AI audit solution, Concur Detect- Implemented Concur Detect for SAP Concur’s premier clients for deals over 100k ARR- Provided guidance and expertise to Solutions Consultants working on Concur Detect opportunities- Mentored new associates on Concur Detect best practices for implementations and support- Integrated SAP Concur registered partner applications, which leverage SAP Concur’s API’s- Created documentation for partner application deployments, including Concur Detect
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Team LeadCerner Corporation Jan 2016 - Apr 2017Kansas City, Missouri, Us- Managed a team of 10 associates- Maintained and managed client relationships with The University of Missouri Tiger Institute, Nanticoke Health Services, and Citrus Memorial Hospital- Assisted clients with implementing new solutions within their hospitals and IT departments- Provided assistance with developing support models when implementing new solutions- Analyzed data to find new process improvements that either reduce call volume for hospital end-users or help my associates resolve issues easier- Contributed to client end-user experience calls to identify monthly trends -
Operations AnalystCerner Corporation Jun 2015 - Jan 2016Kansas City, Missouri, Us- Created and published internal client specific knowledge base articles- Engaged Cerner's Immediate Response Center (IRC) for sitman events regarding critical client issues- Worked with onsite Process Architects to solidify workflow improvements and communication between client sites and Cerner ITWorks Help Desk- Performed daily resolution ticket audits to find trends in unsolved tickets- Contributed with Problem Management meetings to find resolutions to persistent issues at different client sites
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Support AnalystCerner Corporation Nov 2013 - Jun 2015Kansas City, Missouri, Us- Supported integrated solutions for Children's National Medical Center, New York Methodist Hospital, Winona Health Services, and Loma Linda University Medical Center - Murrieta.- Front end experience with several clinical solutions both Cerner and non-Millennium.- Mastered numerous support tools like GoToAssist, Citrix Receiver, Windows Active Directory, and Cisco AnyConnect VPN.- Performed daily ticket audits for Children's National Medical Center.- Chosen to participate in the mentor program to assist newly hired associates with client specific knowledge.- Trained and/or mentored approximately 20+ newly hired Support Analysts.
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Account ExecutiveAdkarma Jan 2013 - Oct 2013- Online advertising company focused on yield optimization for non-guaranteed ad inventory- Executed numerous sales calls on a daily basis- Communicated with international clients to help increase company revenue- Mastered multiple computer user interfaces for different products- Focused heavily on client retention and account management- Managed any publisher payment concerns or discrepancy issues, and assisted the accounting team in ensuring the accuracy of publisher payments- Upon leaving AdKarma, I assisted in doubling monthly gross profit goals since starting in January 2013
Evan Batten Skills
Advertising
Marketing
Leadership
Management
Customer Service
Microsoft Office
Online Advertising
Time Management
Social Media
Microsoft Word
Powerpoint
Digital Media
Facebook
Sales
Marketing Communications
Event Management
Social Networking
Account Management
Teamwork
Microsoft Excel
Editing
Digital Marketing
Online Marketing
Training
Marketing Strategy
Team Leadership
Media Buying
Ad Networks
Market Research
People Skills
People Oriented
Fast Learner
Fast Paced
Multi Tasking
Evan Batten Education Details
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University Of Missouri-ColumbiaHospitality Management
Frequently Asked Questions about Evan Batten
What company does Evan Batten work for?
Evan Batten works for Amplitude
What is Evan Batten's role at the current company?
Evan Batten's current role is Senior Solutions Engineer.
What is Evan Batten's email address?
Evan Batten's email address is ev****@****cle.com
What is Evan Batten's direct phone number?
Evan Batten's direct phone number is +178164*****
What schools did Evan Batten attend?
Evan Batten attended University Of Missouri-Columbia.
What skills is Evan Batten known for?
Evan Batten has skills like Advertising, Marketing, Leadership, Management, Customer Service, Microsoft Office, Online Advertising, Time Management, Social Media, Microsoft Word, Powerpoint, Digital Media.
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