Evan Benoit Email & Phone Number

Herndon, Virginia, Us

Drove cross-functional alignment by applying Google Site Reliability Engineering (SRE) principles, including service level objectives (SLOs) and error budget policies. Facilitated agreement among product managers, user representatives, and engineers on acceptable availability levels and predefined remediation actions when targets were not met.Collaborated with leadership and engineering teams to turn around Service Level Agreement (SLA) performance, leading a team of seven Site Reliability Engineers (six of whom I recruited and hired). Under my leadership, the organization met SLAs for six consecutive months following prior missed goals, mitigating contract churn risk and safeguarding revenue.Partnered with finance, vendors, and engineering stakeholders to prevent a significant cost increase with DataDog, achieving a 95%+ cost reduction through detailed analysis, strategic implementation, and effective negotiation.Standardized downtime incident management processes by working across departments to improve communication, consistency, and response efficiency during outages.Led a company-wide migration effort, coordinating across engineering, operations, and customer success teams to rewrite and migrate over 150 customers to a proprietary Expel proxy system, successfully transitioning from CentOS to CoreOS with minimal disruption.

Washington, District Of Columbia, Us

Worked with stakeholders, senior leadership team, and individual contributors to establish a new Data Operations department with a focus on quality and timely delivery of data to the organization.Mentored team leaders as they grew into the Scrummaster role in tasks such as organizing and running team meetings, holding technical design sessions, maintaining story backlog, working with product owners, triaging customer support issues, and ensuring completion of goals for sprint.Communicated complicated subjects with sensitivity and tact, earning trust with stakeholders. Drove technical decisions by listening to engineers, brainstorming options, helping evaluate pros and cons, and using customer-driven metrics to achieve consensus. Communicated established direction and priorities through compelling written and oral presentations. Responsible for all aspects of personnel management of direct reports, including coaching, mentoring, performance management and administrative tasks. Additionally, executed strategic hiring decisions to ensure overall team success. Coordinated closely with Human Resources and enacted termination decisions in instances of employee non-performance. Managed a department of three teams (twenty people total), coaching my managers to establish and deliver initiatives that provided maximum business value.Took direct ownership over a long-delayed project, quickly identifying issues and remediations to deliver immediate business value through architectural, personnel, and prioritization changes.Provided engineering leadership and personnel management for Congressional Quarterly’s flagship application “CQ Federal” and related applications “Knowlegis” and “Engage”, responsible for $28M of FiscalNote’s annual revenue. Led effort to migrate away from a proprietary data vendor to a free alternative for congressional data, saving over $200,000 per year and de-risking one of our most valuable data sources. See article in Medium.

Reston, Va, Us

Director of Engineering for a $40M annual revenue Marketing and Advertising Technology Software-as-a-Service (SaaS) startup that uses big data analytics to provide our commercial, political, and advocacy clients gain a greater understanding of their consumers and voters.Established an architectural vision for and directed the operations of Resonate’s three data processing teams by prioritizing objectives, implementing a work breakdown structure, and building mechanisms so communication happens naturally and automatically.Managed a distributed microservices system using Kafka queues to ingest, process, and store over 20 billion incoming data points daily.Managed a distributed data pipeline using Hadoop, Spark, Airflow, and Oozie to process over 200 million records dailyDirected large-scale effort to migrate existing to Amazon Web Services (AWS), designing for robustness, flexibility, and scalability, while planning for massive growth and being sensitive to cost implications. Lead architect on a ground-breaking analytics application that allows ad-hoc queries across trillions of records using probabilistic data structures (Theta Sketches), compressed data structures (Roaring Bitmap), Apache Geode, and Java Spring. This reduced our platform’s analytics response time from over a minute to less than a second, while also cutting costs by 85%. This approach resulted in a presentation at the 2018 Spring One conference Led technical effort to build California Consumer Privacy Act (CCPA) compliance into our backend systems

Reston, Va, Us

Served in a dual role as principal Software Engineer of the survey data team, responsible for coordinating the fielding, quality assurance, loading, and modeling of eight annual surveys covering 150,000 respondents, to provide the ground truth data that powers Resonate’s data science. Reduced number of survey programming errors by 90% by creating an internal application to ensure consistency across survey waves, simplifying and standardizing the process.Wrote, optimized and maintained PostgreSQL PL/SQL programs and Pentaho ETL scripts to ingest billions of incoming records from numerous disparate partners, including voter file and CRM data.Wrote and maintained Hadoop Map/Reduce, Pig, and Spark scripts responsible for a daily pipeline of billions of records in AWS, while minimizing cloud computing costs through the use of spot instances.Directed efforts to interface with over 20 third-party APIs through Java programs and other methods, collaborating with external partners to establish requirements and build secure, robust, and carefully monitored interfaces.

Melbourne, Florida, Us

Deputy Program Manager for a Federal IDIQ contract with annual revenue of $36 million, employing 108 contractors, with over ten years of successful performance. Provided technical vision, met with client managers and COTRs, wrote winning proposals, reviewed monthly reports, managed open requisitions, and resolve personnel issues.Group Leader with direct managerial responsibility for a team of employees. Responsibilities included all aspects of personnel management, such as interviewing, hiring, on-boarding, goal-setting, performance reviews, disciplinary issues, and assigning day-to-day tasks. Software Engineering Experience, System 1:Lead backend ETL software engineer on a forty-person team developing a mission-critical enterprise search engine. The search engine ingests data from over 100 separate datasets, and brings them together into a single search interface across billions of records. Responsible for building relationships with engineers from the source databases, engineering and documenting the methods to integrate their databases, and managing the software engineers and testers who implement those methods.Software Engineering Experience, System 2:Senior Software Engineer and architect on another internal system that ingests millions of incoming records daily, extracts forensic data from a variety of different file formats, and presents the data to users for exploitation and analysis. Designed, wrote, optimized, and supported this application, bringing it from a research project to a field-deployed application with thousands of users, resulting in the effective and efficient distribution of previously stove-piped information.The back-end consists of a very large, several-billion row Oracle database, utilizes data processing and ETL modules written in PL/SQL and Perl, and incorporates dozens of third party components for processing and analysis of large, complex data types.

Us

Lead developer for the customer-facing reports system on an enterprise management system for apartment buildings, and managed a team of four developers. Wrote reporting system driven by PL/SQL on an Oracle platform, that includes significant batch data processing against a 100 million record database and an Oracle Reports front-end of 30 reports. Improved existing reports, accomplishing a 95% reduction in running time by writing more robust and efficient algorithms and re-architecting large parts of the system. Development efforts included the OLTP system, a Java J2EE system on a Weblogic platform.

Hartford, Connecticut, Us

Lead developer and technical architect for a project at Kinkos.com, managing six developers to build a system so Kinko's corporate clients could create, store, and order prepared documents using a JSP Model-View-Controller pattern, with J2EE and XML components. Part of a two-person team at V-Span, working on a customer-facing system that let users automatically register and configure video-conferences, using a DHTML/JavaScript front-end and an Classic ASP/Oracle back-end. Lead developer of the customizable portal system at Net2000, written in Classic ASP, which lets users configure their site menus, and display a variety of different graphs and statistics, for a system that gave users the ability to monitor network status, account information, and billing statements.

User interface designer and developed the prototype for the FDIC Target Technical Architecture, which let users catalog and research FDIC-specific IT information. The prototype was written in Cold Fusion. Configured reports for the DOF Data Warehouse, which allowed analysis and data-mining of bank information. The system was written in Classic ASP with a DB2 back-end.

Bachelor Of Science (Bs), Information Systems

Master Of Science - Ms, Computer Science