Evan Bittle Email & Phone Number

Fargo, North Dakota Area

September 2018 to Present:* System Center Configuration Manager (SCCM) Administrator for the Enterprise. Performed daily work maintaining, monitoring, and reporting on the hierarchy, as well as performing quarterly site upgrades.* Transitioned Windows Workstation imaging from Microsoft Deployment Toolkit (MDT) to SCCM.* Transitioned Windows Server imaging from a manual process to SCCM.* Trained technicians on imaging duties and image development using MDT and SCCM. Authored documentation for these processes.* Managed Microsoft Bitlocker and Monitoring (MBAM) services.* Active in the transition to Windows 10 from older operating systems, as well as ongoing Windows 10 Servicing.* Responded to discovered vulnerabilities by upgrading firmware versions, BIOS/UEFI settings, or any other tasks as necessary using SCCM and other methods.Formerly:* Served as Windows Image Developer across the Enterprise, using Microsoft Deployment Toolkit (MDT).* Developed and maintained Windows Images, updating them monthly and working with internal security to ensure up-to-date and secure builds.* Created and maintained VMWare Virtual Machine pools; specifically Linked Clones used for testing.* Assisted in various projects, including the implementation of Windows 10 to the environment.* Performed annual Disaster Recovery (DR) tasks as they related to computer imaging.* Wrote and revised documentation as needed in regards to computer imaging.

Fargo, North Dakota Area

* Developed Windows Images, using Novell ZCM Imaging and then Microsoft Deployment Toolkit.* Created and maintained Windows Images, updating them monthly and working with internal security to ensure up-to-date and secure builds.• Served as primary Imaging Technician, deploying images to various models of Windows desktops and laptops.• Assisted the training and management of a secondary Imaging Technician.• Performed annual disaster recovery (DR) tasks as they related to computer imaging.• Maintained setup areas to ensure organization of computer hardware, cables, and other peripherals.• Worked with asset management to ensure this equipment stayed in inventory for other technicians.From May 2014 - November 2014• Assisted networking team with DNS Administration, performing daily DNS tasks.• Worked and became familiar with Infoblox IPAM, DNS, and DHCP.• Reconciled differences between records available in IPAM with those listed in internal inventory.• Learned basic aspects of PERL and developed scripts for reporting purposes.• Learned basic aspects of Unix and BASH scripting for investigative and reporting purposes.• Continued previous imaging duties as necessary.

Fargo, North Dakota

• Inventoried user software, printers, and computers.• Set up new hire computer hardware and software access.• Deployed computers to employees, which involved file transfers, allowing the device on the network, and installing/updating user software.• Completed requests for directory access, software access, and hardware changes.• Responded to and resolved user incidents, implementing tools such as remote control and phone/in-person support.• Removed decommissioned machines from multiple systems (such as active directory, anti-virus, etc.) and documented the processes.• Imaged various models of computer desktops and laptops.

Mayville, North Dakota

Worked with troubleshooting, software updating, computer imaging, hardware repair/replacement, malware removal/prevention, and answering phone calls.

Bottineau, North Dakota

Assisted professors and students with technology related issues during classroom activities.

Bottineau, North Dakota

Performed computer software and hardware maintenance, hardware repair, Ethernet cable wiring, and created RJ45 jacks and wall plug ins.

Bachelor Of Science, Computer Information Systems

Activities and Societies: Member of Phi Theta Kappa Honor Society. Studied Computer Information Systems (CIS).

Computer Information Systems

Studied Computer Information Systems (CIS).