Evan Cook Email & Phone Number

Toronto, Ontario, Canada

- Use analytical skills and effective questioning to understand and solve customer problems related to TD digital products/services and provide solutions or alternatives- Working as a phone channel representative providing solutions and advice for an average of 30+ customers per day - Meeting and exceeding standards in customer experience surveys as well.

Markham, Ontario, Canada

-Provide customers with the best solutions and offer guidance on how TD’s digital assets can further help them meet their needs- Deliver outstanding service and/or sales support with transactions related to financial products and services with the aim to provide complete and correct solutions the first time. - Play a key role in addressing customer.

Toronto, Canada Area

– Prepared for tee times for an average of 250 golfers per day to ensure a steady pace of play and that all members and guests had a memorable experience- Managed scheduling and availability requests for 20 employees and implemented new wage budgeting system for upper management - Updated training standards and assisted in on boarding process for new.

Fairview Mall

Experienced in assisting serving guests in high pace restaurant setting by providing exceptional customer service and problem solving skills. Responsible for turnover of hundreds of guests per night and preparation of tables ensuring high standard of cleanliness and presentation.

Toronto, Canada Area

– Provided exceptional customer service to all customers to provide a welcoming and friendly environment at the store– Helped customers find sizes and gave advice on styles to speed up shopping process and increase in store efficiency– Promoted to a signer within a few months to become responsible for reviewing all returns and exchanges and resolve.

Toronto, Canada Area

– Responsible for ensuring high quality customer service while providing informative advice about correct sizing and quality of a variety of sporting equipment– Evaluated used sporting equipment and negotiated trade-in prices based on knowledge of both summer and winter sporting equipment– Assisted in counting cash to help close the store in an efficient.

Toronto, Canada Area