Evan Dunn , Mba Email & Phone Number

Clifton Park, New York, United States

Responsible for orchestrating the implementation, configuration, imaging, and maintenance of computer equipment and peripherals.Managed and directed a team of approximately 20 personnel in a time-critical, enterprise-wide initiative, overseeing the configuration and imaging of over 10,000 transactional devices for Starbucks.Project lead in the coordination and configuration efforts for Electronic Health Record and ElectronicMedical Record system hardware across multiple departments at Boston Children’s Hospital.Play a pivotal leadership role in overseeing the ongoing hardware customization, and softwareconfiguration of numerous Apple products, including precision laser engraving, tailored softwaredeployment, and implemented protective encasements for educational institutions such as the School District of Philadelphia, Atlanta City School District, and Buffalo Public Schools.Developed and refined comprehensive workflow documents for various projects including initiatives with the School District of Philadelphia and Evergreen Health.Performed extensive repairs on MacBook devices as part of ongoing projects supporting multiple school districts. Worked alongside several school districts, utilizing and integrating their IT work order systems to our own project management system to perform extensive repairs and replacements of equipment.

Troy, Ny

Assumed a pivotal role as Project Manager in a consulting endeavor focused on implementing a sophisticated hierarchy mapping model aimed at precisely categorizing financial transactions within ERP systems.Drove the project's success by effectively setting objectives and milestones and orchestrating productive meetings and presentations.Served as the primary point of contact between the consulting team and client, ensuring seamlesscommunication and client satisfaction throughout the project.

Clifton Park, New York, United States

Engaged in remote collaboration with the New York State Department of Labor, providing crucial support to unemployment claimants amidst the challenges of the COVID-19 Pandemic.Effectively communicated with claimants on the phone to address inquiries, find resolutions of claimissues, and guide them through the process of applying for unemployment benefits.Lead a team of about 10 employees in the development of crisis management tools, best practices forleveraging legacy systems, as well as guidance and clarity in efficient strategies for supporting theclaimants.

Troy, Ny

Engaged as a consultant within a dynamic team, collaborating with startup Vara Safety to identify the optimal investment in an information system tailored to its unique requirements.Conducted comprehensive research based on Vara's financial parameters and administrative prioritiesand compiled strategic recommendations and alternative solutions crafted to meet their specific needsand goals.Identified key performance indicators (KPIs) to assess the effectiveness and impact of the proposedinformation system investment, ensuring alignment with Vara Safety's strategic objectives andoperational goals.

Clifton Park, New York, United States

Offered comprehensive administrative support to enhance the operation of the office environment, optimizing productivity and efficiency.Served as a Configuration Technician on understaffed projects including the assembly and configuration of over 500 Apple Mac Minis and their corresponding cases for T-Mobile, effectively meeting project objectives despite staffing constraints.

Master Of Business Administration - Mba, Marketing

Bachelor'S Degree, Business Administration And Management, General, 3.29/4