Evan Griffiths Email & Phone Number

Colchester, Gb

Marks Tey, England, United Kingdom

Provide administrative support for the Suffolk and Essex Operations within Cadent Gas Limited East Anglia Network.Provide a first line of response for team communications by managing incoming phone calls and email correspondence.Liaise with internal and external stakeholders to improve performance of the business and ensure KPI are met. Loggist Trained to ensure an accurate record of all decisions, actions and rationale are noted correctly made during incidents.Display excellent organisation and administrative skills.Order traffic management and plant equipment to allow teams to operate within the network.Validate invoices received from traffic management companies against my own records, to ensure the business is charged correctly. Complete customer service calls to check in after work has been carried out to ensure customers gas services are no longer interrupted, providing details regarding additional services that they are entitled too such as the Priority Services Register.Raising Purchase Orders for Suppliers Invoices for Products and Services on Ariba.Ensuring the Fleet vehicles within the Suffolk and Essex Repair and Emergency sectors are updated regularly with correct driver information. Trained new employees on the processes they need to follow to ensure they can support the area of their Operations. Process Parking Charge notices and challenge where necessary when issued incorrectly.

Chelmsford, United Kingdom

In my time working in this role I have become an experienced member of my team, as well as gaining the skills to be able to work on others.I have recently taken up the opportunity of deputising as team leader in order to gain more experience of management and engaging with senior stakeholders such as CPS and Essex Police.I am responsible for training new members of staff when they join the organisation guiding them through the early stages of their time with the company helping them to settle in. This even more so now where colleagues can approach myself expressing any concerns they have with their day to day work lives, in my role as an employee engagement officer. I have been involved in the creating of process maps with stakeholders within the court system which ensure processes run efficiently and effectively. Other parts of my role include general administration work such as preparing papers and files for court, data entry, updating spreadsheets, scanning, covering mailbox enquiries, post opening and answering telephone queries.

Ramsgate

I started in this role after graduating from university in September 2017. In this role I was responsible for:•Analysing sales figures weekly to see what the best performing products are in store, as well as the worst, and come up with solutions to increase their sales for the future. As well as dealing with budgets and KPI’s•Managing the store on a regular basis.•Ensuring that stock is replenished frequently to allow a wide range of stock to be on offer to the customer.•Carried out potential candidates interviews•Training up new employees in areas such as till training, stock replenishment and customer service. •Regularly contacting other stores in the South East region by telephone delivering messages and receiving information for the Area Manager.•Handling the stores takings for the day making sure the banking is correctly actioned. •Motivating my other team members so they offer a high level of customer service which is better then our competitors, so that they will return to our store in future.As well as working in this store I worked in the Margate, Herne Bay and Westwood Cross branch managing their stores on a temporary basis. I had also been involved in the merchandising of the Dover St James store and was involved in supporting the Maidenhead store.

Ramsgate, Kent, United Kingdom

Ramsgate, Kent, United Kingdom

Bsc (Hons), Business Management, Upper Second-Class (2:1)

Key Modules included: Accounting, Supply Chain Management, Corporate Sustainability, Economics, Marketing, Retail Management, Strategic.

Education record

A Level- Business Studies (B) Applied Science (C)General Studies (D) AS Level- Geography (D) Level 3 Cambridge Technical Introductory.