Evan Harrison Email & Phone Number

Houston, Texas, United States

Cypress, Texas

Provides support as a Multi-Team Team Member, performing duties related to customer service, stocking, and sanitation in assigned department(s). All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Responsibilities

Houston, Texas

The Kitchen Assistant contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Kitchen Assistant blends a passion for cooking and entertaining to support the Resident Chef in driving business results. The Kitchen Assistant reports to the Resident Chef. • Provides an exceptional customer experience according to customer service standards. Proactively seeks out and greets customers. • Supports an exceptional cooking class experience at every class by acting as an extension of the instructor. Reinforces and supports the techniques being presented in class. • Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary. • Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual and/or class sales goals. • Consistently follows all Sur La Table policies and standard operating procedures (SOPs). • Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager. • Assists with shopping for ingredients, class preparation or additional support as needed or directed by instructor. • Washes dishes, cleans kitchen and preps kitchen for classes. • Accurately records time worked according to SLT policy. • Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office. • May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks. • Additional responsibilities as assigned by Resident Chef.

Cypress, Texas

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales, profit and shrink goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Essential Job Functions:Adhere to all local, state, federal laws, safety and food safety regulations, andCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about.Inform customers of wine specials.Provide customers with products that they have requested as well as recommend additional wine items.Maintain proper inventory levels, proper signage and merchandising standards for products normally carried as well as specials.Assist customers with pairing of wine and other items such as meat, cheeses, desserts etc.Collaborate with store chef for wine tastings and other programs featuring wines.Ensure proper temperatures in cases and coolers are maintained.Operate equipment safely and efficiently.Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need.