Evan Jones Email & Phone Number

Victoria, Australia

Hallam, Victoria, Australia

Appointed to re-build the brand after a turbulent 2019 period between its customers, stakeholders, and employees.Key achievements:- Introduced a comprehensive strategy to recruit and retain a skilled, diverse workforce, including individuals with neurological differences. - Developed a People, Culture, and Talent management plan that reduced team member acquisition costs, retained skilled employees, and promoted a positive workplace culture.- Developed an organisational Learning and Development program to increase employee job satisfaction and performance, raising employee retention and revenue growth.Key Duties:- Designed a detailed organizational hierarchy and position descriptions.- Provide strategic support to Head Office regarding the wellbeing of staff and suggesting initiatives to improve overall personnel care. - Engaging and maintaining positive relationships with stakeholders both internally and externally to the organisation. - Perform general Human Resource duties: recruitment, preparing contracts and agreements, onboarding, training new hires, and providing advice and solutions for work-related issues.- Conducting performance management reviews and assessments.- Sales management and business operations, including eCommerce updates, retail sales, customer relationship management, and marketing.

Melbourne, Victoria, Australia

In this role, I was responsible for business development across 50 stores in Victoria and New South Wales, alongside the training and development of staff to ensure a positive work culture that focused on the mental health and wellbeing of team members. Key Achievements: - Successfully established over 50 accounts across Vic and NSW through effective networking and building strong business relationships. - Created new business systems and optimised existing processes, improving service delivery. Key Duties:- Managed sales and marketing activities and ensured efficient inventory management.- Effectively implemented new marketing and stock forecasting plans. - Provided comprehensive training in Dealer Product and Dealer Sales to staff members. - Developed a business strategy, which included establishing and building on internal and external stakeholder relationship management, staff training, support, and retention.

Hallam, Victoria, Australia

I was assigned the responsibility of overseeing a team of 12 employees. My primary objective was to enhance the organisation's financial stability while providing valuable support to the staff, ensuring an improved hiring system, internal culture, and job satisfaction to retain valued employees. Key achievements:- When I started, the company had seen 11 years of operations losses. I delivered a 3% net profit within 9 months of my employment. - Introduced a new Enterprise Management System (EMS), which reduced inventory wastage, increased profit performance, and improved consumer analytics.Responsibilities included:- Re-designed the organisational hierarchy, identified team members’ skills and expertise, and assigned them to the roles they were best suited to.- Provided the company and employees with a clear understanding of their responsibilities, increasing productivity, performance, and profitability.- Implemented a new learning and development initiative which created a more positive organisational culture.- Performed staff appraisals, set and identified training needs, and established achievable targets for individual career growth and development.- Designed detailed job descriptions and assisted in the recruitment of new employees.

Heatherton, Victoria, Australia

Key achievements:- I improved the in-store experience by restructuring the organisational culture, resulting in numerous positive restaurant reviews, and passing accreditation for the first time in over a year.- I was part of successfully improving and implementing the restaurant’s new food handling process, which helped to build trust with local authorities.Key Duties:- Conducted employee training and development, as well as performance management.- Oversaw Workplace Health and Safety, ensuring our restaurant complied with Australian standards. - Operational budgeting and working towards high KPIs. - Organised the rostering of staff.- In-store marketing and promotions, customer service, and cash handling.- Ensured the restaurant worked under the Food Safety Governance and provided the necessary training to certify all staff complied.

Victoria, Australia

• Liaised with diverse internal and external stakeholders• Responded to enquiries and built strong relationships • Researched industry trends, client requirements and market metrics • Generated informed national sales plans • Prepared annual budgets and profit and loss statements

Cranbourne, Victoria, Australia

• Onboarded, orientated and trained staff • Analysed sales trends and customer interactions • Generated informed business plans and marketing strategies • Liaised and negotiated with diverse internal and external stakeholders • Wrote diverse reports, documents and correspondence • Developed and implemented new procedures and programs

Southland Shopping Centre

RosteringPreparing cash flow projections, Profit and Loss reporting, Stock Control, Hiring of Staff, Training Staff, Marketing, Merchandising

Masters Of Business Administration, Human Resources Management And Services

Graduate Certificate Of Management