telecom represent

Helping with training and developmentCompleting paperworkHandling complaints (from both staff and customers)Personnel dutiesReporting to senior level managementDeveloping a strategy the team will use to reach its goalProviding any training that team members needCommunicating clear instructions to team membersListening to team members' feedbackMonitoring team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is neededManaging the flow of day-to-day operationsCreating reports to update the company on the team's progressDistributing reports to the appropriate personnel

• Sales and negotiations with customers on behalf of major telecommunication company• Efficacy in out bound calls (COLD list)• Efficacy in inbound calls.• Development of good working relationships with colleagues and superiors.

• Promote and sell insurance programs in the areas of general insurance and life insurance.• Pensions offers to individuals and private companies.• Creation and expantion of customer base by the method of out bound calls (cold list) and door to door.• Effective and prompt service clientele.• self-motivated and taking initiatives to achieve the optimal solution to customer problems.• Familiarity in quick and immediate decisions.• Development of trust and good cooperation with customers.

• Specialist in service and customer management for consumer banking products issues.• Sales and negotiations with customers in banking matters.• Promoting and selling credit cards, consumer and personal loans.• Sale bancassurance programs.• Efficacy in out bound calls (hot list).• Great familiarity and effectiveness in working with colleagues for the proper functioning and quality of the store.

• Service and customer management for banking products issues:credit cards, consumer loans, mortgages and investment products, stocks, bonds, mutual.• Execution of banking transactions, transfers, payments, securities transactions.• Sales of banking and bancassurance products (credit cards and savings products).• Great familiarity to the object of the telephone service and sales.• Efficacy in inbound calls.• Development of good working relationships with colleagues and superiors.