Contributed to business development through market research on competitors, portfolio companies, and venture capital firms, informing strategic decisions. Utilized Pitchbook to track funding updates and created weekly pipeline reports for potential clients. Collaborated with cross-functional teams in tech, life sciences, and fund finance to manage and update portfolio data. Gained experience with financial modeling, nCino (Salesforce), and business origination processes by reviewing EOI and CAR forms. Engaged in cold outreach to potential clients, supporting new client acquisition. Participated in seminars on LinkedIn optimization, benefits, and career growth for professional development.

Worked as Team Member/Barista for Palo Alto Town & Country location, sometimes picking up shifts and working at other locations around the Peninsula. Continuously trained on company policy, protocol, new and seasonal product launches, and general sales tips. Conducted customer tastings of the different available coffee beans and tea varietals. Learned how to use Aloha POS system for cash register. Trained to obtain a barista certification by properly learning how to make the various available drink options with efficiency. Consistently interacted with both new and returning customers, helping them with any questions or requests they may have had as well as introducing them to new and seasonal products. Built relationships with these customers to create a friendly and welcoming environment.

Worked as part-time Sales Associate/Assistant Manager to small business electric bike store in downtown Menlo Park on Santa Cruz Ave. Learned all about the technical details/specifications of each bike model being sold, as well as all the accessories and other products sold alongside each model, learned how to use Intuit business management software to track store inventory, make transactions, record important customer information, track weekly bike rentals, bill people for repair work done, receive new inventory shipments, and track upcoming shipments of new products. Built relationships with customers through bike sales and rentals and helped with familiarizing the community with our products and services.

Worked as full-time Delivery Driver for Amazon delivery service provider (DSP) in the middle of the COVID-19 pandemic. DSP is called Cisneros Gold, LLC. Successfully delivered Amazon packages to residential and commercial addresses, consistently meeting or exceeding delivery targets. Utilized handheld devices and GPS navigation systems to optimize delivery routes, ensuring efficiency and on-time deliveries. Maintained a high level of professionalism and customer service, addressing customer inquiries and resolving issues with a customer-centric approach. Conducted routine vehicle inspections, reported any issues promptly, and collaborated with maintenance teams for timely repairs. Adapted to changes in delivery schedules and proactively managed unforeseen challenges to meet operational goals. Maintained clear and effective communication with dispatch, team members, and customers.

Worked as Concierge for the Moldaw retirement community prior to and during the start of the COVID-19 pandemic. Managed various important tasks such as greeting visitors, answering phones, and helping with requests from the residents/their families, other staff members, and external services. Other daily tasks included updating spreadsheets to keep track of resident information and current state of health (per Covid-19 mandates), shipping and receiving resident mail/deliveries, sending out e-mail updates to residents and their families regarding the current state of Moldaw and its Covid-related restrictions, and coordinating maintenance or nurse assistance via radio when needed.

Worked as Stylist for new store opening. Helped to set up and design new store clothing layout and assemble clothing racks/shelves, along with assembling and dressing store mannequins. Learned how to use specific cash register system for various tasks such as online returns, purchases, inventory check, and loyalty program additions. Learned and applied visual merchandising standards for the folding and displaying of clothes in-store. Assisted customers with any questions or inquiries. Went through company learning modules to understand specific details about fibers, fabrics, and construction of each clothing piece, as well as to learn more about company ethos and sales techniques. Relayed this information to customers through clear and friendly communication. Helped with new store opening at Stanford Shopping Center in Palo Alto, CA.

Worked in Operations department for this tech start-up. Updated various spreadsheets to keep track of inventory, ongoing shipments, and team sales. Solely in-charge of shipping and receiving for the company. Assisted manager with various tasks and projects around the office pertaining to our product development and sales teams.

Worked as a Sales Associate for new store opening. Used cash register for various tasks, such as online returns, purchases, and inventory check. Folded and displayed clothing. Assisted customers with any questions or inquiries. Located requested clothing sizes and styles from store inventory, as needed. Helped with new store opening at Stanford Shopping Center in Palo Alto, CA.